NMRA ensures timely transfer of service
treatment records (STRs) to the Department of Veterans Affairs (VA) within 45
calendar days in support of Navy veterans filing a VA claim.
Following separation or retirement, these records become a component of their
health care documentation.
A complete STR includes all service-provided medical and dental documentation,
civilian-provided medical and dental documentation, the service member's
electronic health record file (AHLTA Web Print/AWP) and a service treatment
record certification (DD Form 2963).
Separating/Retiring Service Members
Prior to end of active service (EAS), execution of
Transitional Permissive Temporary Additional Duty (PTAD), Post Deployment
Mobilization Respite Absence (PDMRA), or separation/terminal leave, every
Sailor must submit his or her medical and dental record to appropriate medical
department for processing and disposition. (Per NAVADMIN ALNAV)
2. Service members are
responsible for their STR and must ensure it is in the possession of the
appropriate authority at all times.
Service members are not permitted to hand carry original copies of their
STRs unless authorized. Service members who are authorized to hand carry their
STRs must protect the integrity of the information and provide it to the
appropriate authority, within 48 hours of arrival to new
assignment or transient personnel unit (TPU).
3. Separating and
retiring service members may request one complete copy of their STR 30 calendar
days prior to the date of their final out-processing appointment. Only one copy is authorized. The copy can be provided as a hard-copy
record or in electronic or digital media format, whichever the member requests. Note: This copy is for the service
member‘s personal use, not for the VA as they require the record in electronic
format. Service members are only
authorized one complete copy free of charge.
Service member will not receive another copy (free of charge) if they
give their copy to the VA.
4. If separating or retiring service members need to make
a correction to their medical record, they must contact the Board for Correction of Naval Records (BCNR). The Board for Correction Of Naval
Records is the highest level of administrative review within the Department of
the Navy. Unless procured by fraud, a decision is final and conclusive on all
officers of the United States.
Official Military Personnel Records (OMPF) Requests
does not release information on SM OMPF.
Please contact Naval Personnel Command:
Navy Personnel Command
5720 Integrity Drive
Millington TN 38055-3120
Veterans (Retired or Separated) (1995 and
(Veterans may also access their record on line by registering for a premium account
on www.eBenefits.va.gov. Click the register
button at the top of the home page and follow the instructions provided to
obtain a premium account. If you have questions or problems with eBenefits,
mouse over the HELP button on the top of the home page and then select CUSTOMER
SUPPORT and follow the instruction provided.)
Requesting Records from National
Personnel Records Center (NPRC)
the eVetRecs request system
or Fax Standard Form SF-180 (The SF 180 from this website is an Adobe .PDF
file. To view and print this file, obtain the free Adobe Acrobat
reader if you don’t have it)
To reduce time delay, the Veteran or their next of kin (if the
veteran is deceased) should use the eVetRecs request system.
Questions related to NRPC website: See NPRC FAQ's.
(Updated as of Oct 2016)