Patient Phone Directory

Patient Relations/Customer Services

Customer Service Representatives
Your comfort and recovery are important to us. Customer Service Representatives are available in our clinics, wards and administrative areas to provide you assistance. Our Medical Center has a Patient Relations Program to help you with any difficulties, concerns or special needs that you or your family may have.

Please do not hesitate to contact one of our Customer Service Representatives if they can provide you assistance. Listed below, you will find numbers for the Customer Service Representatives in our outpatient clinics, inpatient wards, administrative areas, branch medical clinics and our TRICARE Prime clinics. When dialing the numbers provided below, let the clinic or department know you desire to speak with the Customer Service Representatives.

As always, our Patient Relations/Customer Service staff is available to provide you with any further assistance you may need.

General Phone Directory (area code 757)

Emergency Room

953-1365

Information

953-5000

Customer Service Office (M-F; 0730-1600)

953-2600/4560

Officer of the Day

953-5008

Patient Information

953-5002

Appointments

To Make and Cancel Appointments for Clinical Areas Not Listed Below Call: 866-MIL-HLTH or 866-645-4584

 

Medical Center OutPatient clinics/Administrative Departments/Inpatient Wards

DEPARTMENT

EXTENSION
(Area Code 757)

ARD Norfolk

444-8535

Allergy/Immunology

953-2194

Anesthesiology

953-3238

ASC (Ambulatory Surgery Center) 953-6330

Audiology

953-2800/2801

Bone and Joint 953-1812

Breast Center (Diagnostic)

953-2465

Breast Clinic 953-9761
Cardiothorasic 953-2489

Cardiology/EKG

953-1276

Central Supply

953-3580/90

DAPA

953-7437

Dental

953-2711

Dermatology

953-0292

Dialysis

953-2064

DOS (Day of Surgery) 953-3689

Endocrinology

953-2116

ENT 953-2800

Facilities Management

953-5667/5670

Family Practice (medical center)

953-2411/12

Family Practice (Sewell’s Point)

953-8733

Gastroenterology

953-2003/04

General Surgery

953-2465/2464

Health Promotions

953-5097

Hematology/Oncology

953-1043

Infectious Diseases

953-5179

Internal Medicine

953-2277

Laboratory Medicine

953-1714/1621

Legal

953-5452

Main Operating Room

953-3300

Medical Photo

953-5646

Nephrology

953-2064

Neurology

953-2114

Neurosurgery

953-9390

Nuclear Medicine

953-1111/1112

Nutrition Management

953-1020/2627

OB/GYN Clinic

953-4343

Occupational Health

953-5080/7277

Occupational Therapy

953-5419

OPMAN/Quarterdeck

953-5700/5008

Ophthalmology

953-2674

Oral Maxillofacial (OMFS) 953-2711

Oral Surgery

953-2711

Orthopedics

953-1813

Ostomy/Wound

953-2849

Otorhinolaryngology

953-2800

PACU (Post Anesthesia Care Unit) 953-3338
Pain Clinic 953-3158

Pastoral Care

953-5550

Patient Admin. (Admissions, Bldg. 2)

953-1513

Patient Admin. (Health Benefits Office)

953-2610/2611

Patient Admin. (Data Flow, Bldg. 1)

953-5415

Patient Admin. (Fleet Liaison)

953-5338

Patient Admin. (Inpatient Records)

953-5414/5416

Patient Admin. (MEDEVAC)

953-1522/1533

Patient Admin. (Medical Boards)

953-7525/7528

Patient Admin. (Outpatient Records)

953-2583/2584

Patient Relations

953-2636

Pediatrics

953-0211

Pediatrics Surgery

953-7716

Pharmacy

953-0258/59

Pharmacy (Scott Center)

953-7462

Physical Therapy (Bldg. 215)

953-1418/19

Plastic Surgery

953-2883/2881

Podiatry

953-1812

Preventive Medicine

953-5211

Proctology

953-2464/65

Psychiatry (Continuity)

953-7020

Psychiatry (Outpatient)

953-5269/71

Psychology 953-7641

Pulmonary (Adult)

953-2074/75

Radiography

953-1204/1131

Radiology Cross Sectional Imaging (CT, MRI, US)

953-9729

Radiology Department 953-1128

Radiation/Oncology

953-1078

Referral Management

953-9535

Resources

953-5297

Respiratory Therapy

953-2106

Rheumatology

953-2160

Security

953-6950/5224

Sleep Lab

953-7781

Social Work

953-5861

Speech Therapy

953-2800/01

Surgical Endoscopy

953-2465

Thoracic Surgery

953-2465

Tumor Registry

953-6169

Urology

953-2342/2341

Vascular Surgery

953-2489

Ward 3A (Cardiac Procedures)

953-3526

Ward 3B (Progressive Care Unit)

953-3561

Ward 3C (ICU Step Down)

953-3390

Ward 3D (ICU)

953-3422

Ward 3KL (APD)

953-3683

Ward 4A (Pediatrics)

953-4467

Ward 4E (Surgery)

953-4160/61

Ward 4F (Specialty Surgery)

953-4226

Ward 4G (Orthopedics)

953-4126/27

Ward 4H (General Medicine)

953-4020/22/25

Ward 4J (Oncology)

953-4059

Ward 4KL (OB/GYN Mother/Baby)

953-4760/4785

Ward 4M (Labor/Delivery)

953-4601

Ward 4N (Nursery)

953-4760/4785

Ward 4P (NICU)

953-4690

Ward 5E (Psychiatry)

953-4916

Ward 5F (Acute Psychiatry)

953-4917

Women's Health 953-4300
Wound Clinic 953-2849


BRANCH MEDICAL CLINICS

Dam Neck

953-9915

Little Creek (Boone)

953-8351

NNSY (Shipyard)

953-6500

Norfolk (Sewell’s)

953-9000

Northwest (South Chesapeake)

421-8220

Oceana

953-3805

Yorktown

953-8454

TRICARE PRIME CLINICS

TRICARE Appointments

1-866-MIL-HLTH

TRICARE Hampton Office

865-2590

TRICARE Water Street Office (Portsmouth, VA)

399-7649 x2219

Chesapeake

953-6366

VA Beach

953-6708

Boone (Amphib Base)

953-7496

Fort Eustis (Army Base)

953-7855

Oceana (Air Station)

953-7048

Langley (Air Force)

764-8221

 

 

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