TRICARE Health Benefits Advisors (HBAs)Helps with transferring your TRICARE enrollment to this region, PCM assignments, answers benefits and claims questions and helps you obtain care.
HBA information at HBA on-line
Hospital and BHC Jax: Central Tower, 1st Floor
BHC Albany: (229) 639-5544
BHC Key West: (305) 293-4543
BHC Kings Bay: (912) 573-4228
BHC Mayport: (904) 270-4255
TRICARE Claims Services: (800) 403-3950
Value Options (mental health): (800) 700-8646
TRICARE Service Centers (TSCs) (Humana Military Health Care Services, Inc.)
Helps with enrollment, PCM and other providers, claims and benefits.
(800) 444-5445 or www.humana-military.com
TSCs are located at each branch health clinic except Jacksonville (located at 769 Blanding Blvd, Suite 1, Orange Park, Fla.)
TRICARE PrimeOffers the most comprehensive benefits at the lowest cost to you and includes priority access at MTFs or a civilian contracted doctor. You must enroll to use this option. Active duty must enroll in TRICARE Prime.
TRICARE Extra/TRICARE StandardA more costly choice that allows you to seek care from any TRICARE-authorized civilian provider.