Hospital Layout Map
Jacksonville NAS Installation Map
For the convenience of patients, the hospital has a
VyStar Federal Credit Union
Automatic Teller Machine located on the
first floor of the hospital in the stairwell by the outpatient area across
from the West elevator .
Office hours are 7:30 a.m. -
The Pastoral Care Department provides religious ministry
to patients, staff, and their family members. Pastoral care includes
visitation to inpatients, pastoral counseling and crisis intervention.
24-hour emergency service is available to inpatients by notifying the ward
charge nurse. Religious services are held on the second floor in the
Hospital Navy Exchange
The Navy operates a small gift shop on the
first floor of the hospital. They offer greeting cards, small gift items,
snacks, books, magazines and other gift shop type items. There is also a
laundry and dry cleaning drop off and pick up service at the gift shop.
The primary information desk is located just past
the Pharmacy entrance.
The staff members at the information desk can
provide only general information about patients. Most medical information on
patients is protected by the Privacy Act and can not be released.
information desk can also provide the phone number of staff members and
general hospital information.
NEX Coffee Stand
First Floor/Outpatient Clinic
There is a new NEX coffee stand
located across from the Pediatric Clinic in the Outpatient Clinic building.
Their large selection of specialty coffees and some healthy snacks like
yogurt, fruit, oatmeal and even bagels. are a favorite of
There is a U.S. Postal
Service window located adjacent to the Mail Room. They offer limited
services and do not sell stamps. They will accept packages for mailing if
the correct postage is on the package. Mail boxes are located at various
locations throughout the hospital.
There is a stamp vending machine near
the Information Desk in the hospital lobby. Stamps may also be purchased at
the Navy Exchange gift shop.
Monday to Friday 6 a.m. to 2 p.m.
a.m. to 2 p.m.
The Navy Exchange operates a snack bar at the
hospital. The snack bar offers soft drinks, soup, sandwiches, hot dogs etc.
Pay telephones are located in the Outpatient Clinic and on the first floor
near the hospital lobby.
Inpatients have bedside telephones. For
the convenience of hospital patients, a phone card machine is located on the
Medical/Surgical Ward and the first floor of the hospital. Phone cards can
be purchased to make long distance calls at competitive rates. Inpatients
that would like to purchase a phone card should ask ward personnel for
Welcome to the Naval Hospital Jacksonville Ombudsman Group.
What is an Ombudsman?
The ombudsman is a volunteer, chosen by the Commanding Officer, on call 24 hours a day, 7 days a week. An ombudsman is a spouse of a active duty mernber assigned to the command who serves as the official liaison between the command and its families. The ombudsman assists the CO in maintaining the morale and welfare of the command's active duty service members and its families.
What an Ombudsman does?
The ombudsman acts as an advocate for families and single sailors. We help to disseminate accurate information regarding command policies, services available, and deployments. We are a confidential Point of Contact for families and single sailors and refer them to the appropriate agency for questions, concerns, help, or intervention according to OPNAVINST 1750.1
What an Ombudsman is not?
The ombudsman is not a trained counselor or social worker, but can show you the way to solving your problems or getting assistance.
If you are interested in becoming a Command Ombudsman please call:
Please feel free to contact our command ombudsman at