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NHC Charleston > Pharmacy > Pharmacy Information
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Pharmacy Information

The NHCC Pharmacy is open from 8 a.m. to 5:30 p.m. Mon.- Fri.

The Pharmacy is closed on weekends and federal holidays.

Waiting for Meds? If you find yourself waiting longer than 45 minutes for your medication, please alert the clerk at the check-in desk who will check on the progress of your prescription being filled.

Want to order refill online?
(Online pharmacy refills are now done through TRICARE Online) 

Or, submit refill requests via telephone by calling (843) 794-6120.  

First time prescription? The pharmacy accepts both military and civilian prescriptions for eligible beneficiaries. New prescriptions will be filled for any item on the pharmacy formulary. A hard-copy prescription with the physician’s written signature is required for all new prescriptions. Telephone prescriptions and renewal requests are not accepted. Noncontrolled prescriptions are honored for 365 days from the date the prescription was written. Controlled medications will not be filled early and postdated prescriptions will not be filled. Prescriptions are honored for 180 days from the date the prescription was written.

Need refills? Refills can be requested by calling the 24-hour refill phone line at (843) 794-6120 or online at https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal.  Patients must have the prescription number and the last four digits of the Sponsor's Social Security Number to complete the submission.

Need medication counseling?   Did you know Pharmacists at the Naval Health Clinic Charleston provide medication counseling services? Contact the pharmacy to schedule a one-on-one counseling session. A pharmacist will sit down with you and review your medications, answer any of your questions, and offer valuable advice.  Call (843) 794-6100 to take advantage of this great opportunity

Picking up someone else's prescription? All patients 10 years and older must present a valid military ID card to pick up medications.  When picking up medication(s) for patients over the age of 16, one must have a valid military ID or be in possession of the patient's military ID (or photocopy of the front & back), and have a signed statement from the patient (or legal guardian) authorizing the representative to act on the patient's behalf.