Fraud Waste and Abuse
The Naval Hospital Camp Pendleton Commander's Fraud, Waste and Abuse Hotline provide an opportunity to report significant cases of Fraud, Waste, Abuse and mismanagement.
Follow the below 4-step process to make a Hotline Complaint. Additional information is also available on the Navy Inspector General website.
4-STEP COMPLAINT PROCESS
Determine the best method to address your complaint.
First, attempt to resolve your complaint using the chain of command and other local resources, including legal staff, union representative, chaplain, human resource personnel, equal opportunity advisor, your immediate supervisor, or the Commander.
Review the Common Complaints (A-Z) on the Navy Inspector General website to determine whether an established process or grievance procedure is available to address your issue.
Matters appropriate for a Hotline complaint include:
- • Intern/Resident duty hour violations
- • BAH misuse
- • Bribes, kickbacks and accepting gratuities
- • Any violation of law or ethical standard
- • Conflicts of interest
- • Third Party Collection (TPC) compliance issues
- • Fraud
- • Improper fund raising or gifts
- • Mismanagement, misuse/abuse of government property
- • Misuse of government purchase/travel card
- • Misuse of official time (time and attendance)
- • Travel fraud (TAD/TDY)
- • HIPAA Compliance
- • Waste of resources
Review Answers to Frequently Asked Questions, below.
Who may use the Hotline?
Anyone can file a hotline complaint.
What issues should you report to the hotline?
You should report any matter in Step 1 which includes those listed on the Navy IG website.
Is there a time limit to file a complaint?
You should submit your complaint within 90 days of the date the alleged wrongdoing occurred.
How do you submit a hotline complaint?
Submit complaints in person, by calling the hotline #'s, in writing, by fax, by email, or by using the online complaint form.
Can I remain anonymous or request confidentiality?
You may remain anonymous, but we will not be able to contact you for more information. You may request confidentiality. NMCSD's Command Evaluation and Integrity (CE&I) staff will make every effort to prevent disclosures of your identity, but cannot guarantee confidentiality.
Prepare to submit your hotline complaint.
Gather the information and provide the following with your complaint.
Who? Service member's/employee’s full name, rank/grade and duty station.
What? Specific wrongdoing and why you believe the activity was misconduct to include the rule, regulation or law you think they violated.
Where? Location where the wrongdoing occurred.
When? Specific dates and times.
How much? Estimated dollar loss.
Why and How?
Describe why and how you believe the individual perpetrated the offense.
What have you done to try to resolve the issue?
What do you want the IG staff to do?
REMEMBER, the more detailed information you provide, the better we can assist you.
Contact the NHCP IG or an IG office for assistance or to file your complaint.