The Defense Enrollment Eligibility Reporting System (DEERS) provides computerized information service for the enrollment of individuals eligible for Uniformed Services benefits. It also stores information of DoD civilian employees and other personnel designated by the DoD. To reduce potential fraud, waste, and abuse associated with obtaining benefits, the Real-time Automated Personnel Identification System (RAPIDS) was established. RAPIDS is an automated system that produces machine-readable indentification (ID) cards used by the seven branches of the uniform services, DoD civilian employees, other personnel designated by the DoD, and eligible family members. These ID cards include the Common Access Card (CAC) and the Teslin ID card, both of which identify an individuals eligibility for specific DoD benefits and entitlements. RAPIDS allows users to create, modify, and use personnel information stored in DEERS as well as assists and guides users through the process of verifying the claimed identity of individuals seeking physical access to controlled government facilities and logical access to government information systems.
RAPIDS/DEERS office at NAMRU3 is staffed with qualified customer service representatives available to respond to DEERS, Common Access Card (CAC)/Identification (ID) Card inquiries. The Customer Service Section provides the following services:
ü Issuance of Common Access Cards (CAC)
ü Family member Identification Cards/DEERS Enrollment
ü Retiree ID card issuance
The I.D. Card office hours are 0900-1200, Monday and Wednesday by appointment only.
When making an appointment please keep time in mind (One appointment is 60 minutes: 1 CAC card is one appointment and 2 dependent cards is one appointment). Please schedule accordingly.
For any questions and to schedule appointments, please call SPC Amanda Garman at 2348-0336 (local) or (International) +20-2-2-348-0336.