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Business Operations

Uniformed Business Office (UBO)

 

Location: 1st floor, west wing
Hours: Monday-Friday, 0730-1600
Phone: 228-5370

The Uniformed Business Office administers Medical Services Accounts (MSA), Third Party Collections (TPC), and Medical Affirmative Claims (MAC). Patients with health insurance other than TRICARE are required by law to report it. UBO is the focal point for billing, collecting, and depositing cash for medical services and subsistence. The primary purpose is to maintain a complete and reliable financial record of revenue generating functions and to control collections, accounts receivable, and deposits.

 

Third Party Collection claims filed by the hospital to your other health insurance may help you to meet your annual deductible with no out-of-pocket expense. Contact the Uniformed Business Office more information.

 

Health Care Business Operations

 

Location: 1st floor, south wing
Hours: Monday-Friday, 0730-1630
Phone: 228-5506

 

Health Care Business Operations staff provides exemplary customer service and education to beneficiaries, providers, and staff. Their goal is to educate all customers on the effective delivery of the TRICARE health plan.

TRICARE Service Center

 

Location: 1st floor, south wing
Hours: Monday-Friday, 0730-1630
Phone: 1-800-444-5445

Staff is available to enroll beneficiaries in TRICARE Prime and assist with coverage questions, problems, enrollment issues and specialty referrals.

 

Website:
http://www.humana-military.com/