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The Medical Records Department maintains a “Closed Medical Records System” and provides the following services to enrolled beneficiaries:
v Perform Mini Registration within CHCS/ AHLTA for all new check-in personnel
v Automatic delivery of health records for scheduled in house appointments
v Release of pertinent medical history for civilian referrals
Any family member over the age of 14 must provide consent for non-medical staff to access health information. Disclosure form can be obtained at the medical records section.
For additional information contact the Medical Records Department at 425.304.4064.
Exceptional Family Member Program
The Exceptional Family Member Program (EFMP) is a mandatory enrollment program for families that have a member that has special needs and qualifies as an Exceptional Family Member. The EFMP works with military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, and medical services. EFMP goals are to:
v Coordinate overseas screenings to confirm availability of medical and educational support at overseas locations
v Identify those who require assignment within major medical areas
v Identify those who are eligible for homesteading
For additional information contact EFMP coordinator at 425.304.4070.
Health Benefits Advisor
The Health Benefits Advisor provides information and assistance on TRICARE and civilian health care programs and policies. Health Benefits Advisor advises patients regarding their options for care and assists customers on program entitlements, requirements and claim processing. Contact the Health Benefits Advisor at 425.304.4040.
Commonly Used Phone #
After Hours Provider Access 425-304-4060
Case Management 425-304-4068
Dental Clinic 425-304-4092
EFMP Coordinator 425-304-4070
Family Medicine 425-304-4162/4142
Health Education 425-304-4122
Health Benifit Advisor 425-304-4040
Health Promotion 425-304-4037
Medical Records 425-304-4064
Occupational Health 425-304-4083
Pharmacy Refills 800-422-1383
Physical Exams 425-304-4055
Physical Therapy 425-304-3936
United Healthcare Military & Veterans 877-988-9378
TRICARE Regional Appointment Center (TRAC) 800-404-4506