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Naval Hospital Bremerton

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Customer Feedback

Naval Hospital Bremerton

Command Customer Relations Officer usn.kitsap.navhospbremertonwa.list.nhb-customerrelations@mail.mil

Voice: COMM: (360) 475-4336 or 475-4810
DSN: 494-4336
Fax: (360) 475-4375

Customer Relations Representatives

Family Medicine Department
Voice: (360) 475-4379

Emergency Medicine Department
Voice: (360) 475-4286

Internal Medicine Department
Voice: (360) 475-4206

Pediatric Department
Voce: (360) 475-4216

Branch Health clinic PSNS
Voice: (360) 476-5991

Branch Health clinic Bangor
Voice: (360) 315-4366

Branch Health Clinic Everett
Voice: (425) 304-4047

Do you have concerns about the quality of care you received? Naval Hospital Bremerton, a Joint Commission Accredited Healthcare Organization, wants to know about it.

We encourage you to bring your concerns to the customer Relations Office. The Customer relations Program is designed to help you resolve any questions, problems, or special needs that may arise regarding your visit. You may contact Customer Relations at any of the listed phone numbers.

We also encourage you to provide feedback by completing the "ICE" survey.

If we are unable to bring your concerns to a satisfactory resolution, you may contact the Joint Commission Office of Quality Monitoring by the following methods.

Online: http://www.jointcommission.org/report_a_complaint.aspx

Fax: 1-630-792-5636 

E-mail: complaint@jointcommission.org

 Mail: Office of Quality Monitoring

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, Illinois 60181

For update(s) on Navy Medicine Inspector General (MEDIG) 2014 Medical Holding Company Inspection Report:
  http://www.med.navy.mil/bumed/MEDIG/Documents/Metrics/2014%20Executive%20Summary.pdf

or use link below for Navy Medicine Inspector General (MEDIG) website, then click on the Metrics and Reports.

http://www.med.navy.mil/bumed/medig/pages/default.aspx

 

 

 

 

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