How to enroll for medical care at Naval Health Clinic Hawaii (NHCH)
Medical care at NHCH begins with active duty members, family members and retired PRIME beneficiaries enrolling to NHCH for care by visiting www.tricare.mil. Beneficaries can enroll in TRICARE or change their Primary Care Manager (PCM)/Military Treatment Facility. If you need personal assistance, please call Health Net (TRICARE Regional Contractor for the West Region) toll-free call center at 1-844-866-9378 or visit https://www.tricare-west.com/
“Your care -- Your choice!” Eligible non-active duty beneficiaries may enroll into TRICARE Prime at any Hawaii Military Treatment Facility. For more information call Health Net Federal Services toll-free call center at 1-844-866-9378 or visit https://www.tricare-west.com/
For further information, please call the NHCH Health Benefits Advisor at 808.473.1880, ext 92282.
For Life Threatening Conditions, dial 911 or go to Tripler Army Medical Center or the nearest emergency room.
Medical Appointments: There are several ways to make an appointment with your Primary Care Manager (PCM):
-Call NHCH Appointment Call Center at 808.473.0247, Monday-Friday from 0630 to 1630; Closed weekends and federal holidays.
-Log on to NHCH Online (powered by RelayHealth)
Manage your health at your convenience – 24/7 by signing up for RelayHealth® at www.relayhealth.com. This is a web-based service purchased by Navy Medicine to communicate with service members and families who are enrolled to NHCH for their care. Imagine no more waiting on hold for appointments or medication refills, image maybe even saving yourself an office visit for your non-urgent needs. It’s safe, secure and confidential.
-Log on to www.tricareonline.com
-Call your PCM’s clinic directly
Dental Appointments (Active Duty Only).
-Call 808.473.1880, ext. 93204/5
TRICARE Nurse Advice Line available 24/7 for Hawaii beneficiaries
The Nurse Advice Line provides Hawaii TRICARE beneficiaries with health care advice or same-day appointments for urgent health problems. The Nurse Advice Line is available 24 hours a day, 7 days a week. Nurse Advice Line registered nurses ask a series of questions about the caller’s specific concerns to advise when and how to seek care for an urgent problem or give instruction on self-care at home. To access the Nurse Advice Line call toll-free 1-800-874-2273 and select option 1 for medical advice.
Traveling with TRICARE Prime. Your TRICARE Prime benefit covers you while you are away from home, either across the country or around the world. Keeping a few simple guidelines in mind will ensure protection of both your family’s health and your finances. Remember, it is always best to seek routine care from your primary care manager (PCM) either before your trip or after you return. Click on the below link to learn more.