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SCOPE OF CARE
Branch Health Clinic, Key West, part of Naval Hospital Jacksonville, is an outpatient facility that provides family centered health care for active duty military, their families, and other eligible beneficiaries. Our care team includes family practice physicians, a flight surgeon, dentists, a physician assistant, an optometrist, nurses, and support staff. Care that requires other specialties is referred to the local provider network or other Military Treatment Facilities. Emergency care is not available. The Clinic also provides occupational health services to civilian DoD employees; preventive medicine and industrial hygiene support to area commands; and health screening, referral management, counseling and outreach for alcohol and substance abuse through the Substance Abuse Rehabilitation Program (SARP).
PATIENT RIGHTS & RESPONSIBILITIES
Both patients and staff have obligations regarding receiving and providing care. Rights and Responsibilities are posted at the Clinic. Feel free to call the Patient Contact Rep at 293-4872.
PRECEDENCE OF SERVICES
Active Duty and their TRICARE Prime family members enrolled to Naval Branch Health Clinic Key West have first priority for services. If space is available, we offer acute care for eligible beneficiaries on a same day basis. Care or services referred to outside providers use the TRICARE network (if you are eligible and enrolled) or your other insurance. Please bring all medical records with you to appointments.
FAMILY MEDICINE
Physicals, paps, well baby exams, health promotion and wellness, case management, new pregnancy counseling, birth control, minor skin procedures, immunizations, and routine non-urgent care. |
IMMUNIZATIONS
Offered to all AD and their Tricare Prime beneficiaries. Open Mon-Tue-Th-Fri
(8:00 a.m.-11:00 a.m.; 1:00 p.m.-3:00 p.m.) and Wed (8:00 a.m.-11:00 a.m.).
DENTAL
Active Duty have first priority. Sick call: daily 7:30 a.m.-9:00 a.m.
PHARMACY
Please present new prescriptions 30 minutes before closing. Transfer prescriptions take 2 business days to process. Refills are available only by using the 24-hour refill system at 800-628-7427 (and are available for pickup 2 business days later). Please pick-up refills within 7 days. Processing times may be delayed during peak service lunch 11:00 a.m.-2:00 p.m.
 Prescription Refills
LABORATORY AND RADIOLOGY
Radiology/Laboratory-Headed by highly trained staff we are committed to providing patients safe and outstanding medical care. Our staff welcome the opportunity to assist you in providing force health protection through readiness, operational support, health promotion and high quality family centered care to all those entrusted to us; you may contact the Laboratory at 293-3946 and Radiology at 293-3908. Hours are 0730-1600 M, T, Th, F and 0730-1200 on Wed. Closed on Weekends and Holidays.
OCCUPATIONAL HEALTH
For active duty and civil service personnel. Please call 293-3904 for occupational/work physicals or job related injuries. |
OPTOMETRY
Available for active duty and family members. Retirees are examined on space available basis.
ACTIVE DUTY CHECK-IN / -OUT
Outpatient Records Front Desk. Open Mon-Tue- Th-Fri (8:00 a.m. -11:30 a.m.; 1:00 p.m.– 4:00 p.m.), Wed (8:00 a.m.-11:30 a.m.).
AVIATION MEDICINE
Provides all physicals required for DoD personnel, including flight physicals, and initial flight applicants. Appointments are made through Aviation Medicine. Please call 293-4851.
PREVENTIVE HEALTH ASSESSMENT (PHA) and DEPLOYMENT HEALTH
All Active Duty are required to complete a PHA during their BIRTH MONTH — Please schedule through Aviation Medicine 30 days prior. All deploying Active Duty require 3 screenings: Pre-deployment, Post-deployment, and Post-Deployment Reassessment — Please call the PHA Coordinator at 293-4844 to schedule.
PREVENTIVE MEDICINE
Investigates communicable diseases; provides food service sanitation and habitability inspections, pest control surveillance, potable water testing, and training. For information, please call 293-4853.
SUBSTANCE ABUSE
REHABILITATION PROGRAM (SARP)
Screening, referral, counseling, and outreach for alcohol, drugs and tobacco for active duty, retirees, and their family members. For information please call 293-4855 / 4860. |