Anytime via email: Ombudsman
The Naval Hospital Ombudsman can be reached through the Information Desk at the following number (360) 257-9501.
What is an Ombudsman?
The Naval Hospital Oak Harbor Ombudsman is a vital link between the families and the Hospital. As your Ombudsman, I will be able to assist in helping you find answers to any questions you may have. I can provide information on various support agencies, resources in the community, and also be a liaison to communicate information between the Hospital and your navy family. Your questions, comments, and concerns will be held in the strictest of confidence, within the guidelines of the Family Ombudsman Instruction and Hospital Policy. I was appointed by the Commanding Officer and I care about the welfare of your Navy family. I am here to help you or just provide a caring ear to listen if you need comfort. During Command deployments I am a valuable link between families at home and the deployed member. I am here to support the military families assigned to Naval Hospital Oak Harbor providing confidentiality, information, referrals, and support.
A Navy family Ombudsman shall:
1. Support the Command's Mission of Force Health Protection.
2. Work within the chain of Command as directed.
3. Maintain confidentiality.
4. Maintain the highest standards of professionalism.
An Ombudsman is not?
The ombudsman is not a trained counselor or social worker, but can show you the way to solving your problems or getting assistance.
I AM AN OMBUDSMAN
I am not a crutch,
But I can support you
I am not a counselor
But I know one
I am not a taxi driver
But I can steer- you in the right direction
I am not a rescuer
But I can help save lives
I am not a babysitter
But I can refer you to a caregiver
I am not a gossiper
But I am a great listener
I am not an enabler
But I can provide tools to empower you
I am not a master of anything
But I know many experts who understand your needs
I am not a Recreation or Health Specialist
But I am concerned about your Morale, Welfare, and Health
I am not a busybody as I've been called
But I am an Official Command Representative
I am a Navy family Ombudsman
And I am of Service to you The Navy Family
"YOU'VE GOT QUESTIONS...WE HAVE ANSWERS!"