Skip navigation links
ABOUT US
PATIENT SERVICES
WELCOME ABOARD
EMPLOYMENT
InfoForPts

 

Information for Patients
 
Click on a topic heading to learn more.
 
    Customer Service Patient and Family Advisory Council Preparing for a Hospital Visit Patient Rights and Responsibilites Fraud, Waste, and Abuse

Fraud, Waste, and Abuse
Hotline Complaint Process – U.S. NAVAL HOSPITAL OKINAWA's FWA Hotline provides an opportunity to report significant cases of FWA and mismanagement.
The 4-Step Hotline Complaint Procedure is as Follows:
  • Step 1: Determine the best method to address your complaint.
    First, attempt to resolve your complaint using the chain of command and other local resources, including legal staff, union representative, chaplain, human resource personnel, equal opportunity advisor, your immediate supervisor, or the Commander.
    If this is not possible, review the common complaints on the Navy IG website or the following list for matters to report to U.S. Naval Hospital Okinawa's FWA/IG Hotlines: Intern/Resident duty hour violations; BAH misuse; bribes, kickbacks and accepting gratuities; any violation of law or ethical standard; conflicts of interest; Third Party Collection (TPC) compliance issues; fraud; improper fund raising; improper gifts; mismanagement; misuse/abuse of government property; misuse of government purchase/travel card; misuse of official time (time and attendance); travel fraud (TAD/TDY); HIPAA Compliance; and waste of resources. 
  • Step 2: Review Answers to Frequently Asked Questions.
    Anyone can file a hotline complaint. You should report any matter in Step 1 which includes those listed on the Navy IG website. You should submit your complaint within 90 days of the date the alleged wrongdoing occurred. Submit complaints in person; by calling the hotline #'s; in writing; by fax; by email; or by using the online complaint form. You may remain anonymous, but we will not be able to contact you for more information. You may request confidentiality. U.S. Naval Hospital Okinawa’s Command Evaluator will make every effort to prevent disclosures of your identity, but cannot guarantee confidentiality.
  • Step 3: Prepare to submit your hotline complaint.
    gather the information and provide the following to the Command Evaluator for your complaint:
    Who?  Service member's full name, rank/grade and duty station;
    What?  Specific wrongdoing and why you believe the activity was misconduct to include the rule, regulation or law you think they violated;
    Where?  Location where the wrongdoing occurred;
    When?   Specific dates and times;
    How much?   Estimated dollar loss;
    Why and How?   Describe why and how you believe the individual perpetrated the offense:
    What have you done to try to resolve the issue?  and  What do you want the Command Evaluator to do? REMEMBER, the more detailed information you provide, the better we can assist you. 
  • Step 4: Contact the IG office for assistance or to file your complaint.
    U.S. NAVAL HOSPITAL OKINAWA FWA HOTLINE
    Local:  646-7007
    DSN from CONUS:  315-646-7007
    Comm from CONUS: 01181-98-971-7007
    E-Mail: usn.butler.navhospokinawaja.mesg.NHOKIHotline@mail.mil

    COMMAND EVALUATION OFFICER
    Command Evaluator
    PSC 482  Box 1600
    FPO AP 96362
    Local:  646-7006
 
Other Hotline Resources
NMW IG
4170 Norman Scott Road, B-3595
San Diego, CA 92136
Toll Free:  1-877-479-3832
Comm:  (619) 767-6068
DSN:  577-6068
E-Mail: NAVMEDWEST-MEDIG@med.navy.mil
NAVY MEDICINE IG
Medical Inspector General
4650 Taylor Road, Suite-3162
Bethesda, MD 20889-5638
Toll Free:  800-637-6175
DSN:  295-9019
Fax:  (301) 295-9022
E-Mail: NavyMEDIGHotline@mail.mil
Web: https://www.med.navy.mil/bumed/MEDIG/Pages/default.aspx#POC 
NAVY IG: 
1254 Ninth Street, S.E. B 172
Washington Navy Yard, DC 20374-5006
Toll Free:  800-522-3451
Comm:  (202)433-6743
DSN:  288-6743
Fax:  (202) 433-2613
E-Mail: navighotlines@navy.mil 
Web: http://www.secnav.navy.mil/ig/Pages/Home.aspx 
DOD IG
DOD Hotline, The Pentagon
Washington, DC 20301-1900
Toll Free:  800-424-9098
Comm:  (202) 693-5080
DSN:  233-5080
Fax:  (703) 604-8567
Web: http://www.dodig.mil/hotline