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Contact Us

 

Mailing Address: Commanding Officer, Naval Hospital Twentynine Palms, Box 788250 MCAGCC, Twentynine Palms, CA 92278-8250

Central phone number (Quarterdeck) : 760-830-2190

Adult Medical Care Clinic: 760-830-2161

Appointment number: 760-830-2752

Appointment Cancellation number: 760-830-2369

DSN Prefix: 230-xxxx

Joint Commission Information


Do You Have a Question About the Care You've Received at this Facility?

It is our desire that your treatment meet or exceed your expectations.  In the event that you experience any problems or have an experience that is above and beyond your expectations we would like to be informed.  Because of our desire to continually improve service for our beneficiaries we have established a Customer Relations / Patient Contact program.  This program affords you an opportunity to discuss both your positive and negative experiences with a staff member who is dedicated to improving our service.  We encourage you to contact the clinic representatives with your concerns. 

The Head of our Customers Relations program at the Robert E. Bush Naval Hospital is:

HMC Tamara Marks. She can be reached by leaving a message at (760) 830-2475.

 

NHTPcustomerrelations@med.navy.mil

Naval Hospital Twentynine Palms
Box 788250 MCAGCC
Twentynine Palms, CA  92278

For Branch Health Clinic China Lake contact LCDR Christina Lumba at (760) 939-8016

christina.lumba@med.navy.mil

Branch Medical Clinic Stop 1311

1 Administration Circle

China Lake, California 93555

For Branch Health Bridgeport contact Ms. Dolores McCartney at (760) 932-1616 during normal working hours.

Dolores.mccartney@med.navy.mil

Branch Health Clinic Bridgeport

Bldg. 3005

Bridgeport, CA 93517

Any patient who has concerns about the safety or quality of care provided in the hospital may report these concerns to the Joint Commission. Send your concerns by mail, fax or e-mail. Summarize your concerns in one to two pages and include the name, street address, city and state of the hospital or clinic.

E-Mail: 
complaint@jointcommission.org
 
Fax: 
Office of Quality Monitoring
(630) 792-5636
 
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays.

Phone:  (800) 994-6610

 

 

 
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