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Naval Medical Center Portsmouth, VA 
620 John Paul Jones Circle
Portsmouth, VA 23708-2197
Phone: 757-953-5000; DSN: 377-5000

Customer Services

Naval Medical Center Portsmouth
Notice of Privacy Practices

Patient Contact Reps

Patient Relations/Customer Services

Customer Service Representatives

Your comfort and recovery are important to us. Customer Service Representatives are available in our clinics, wards and administrative areas to provide you assistance. Our Medical Center has a Patient Relations Program to help you with any difficulties, concerns or special needs that you or your family may have.

Please do not hesitate to contact one of our Customer Service Representatives if they can provide you assistance. Listed below, you will find numbers for the Customer Service Representatives in our outpatient clinics, inpatient wards, administrative areas, branch medical clinics and our TRICARE Prime clinics. When dialing the numbers provided below, let the clinic or department know you desire to speak with the Customer Service Representatives.

As always, our Patient Relations/Customer Service staff is available to provide you with any further assistance you may need.




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