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​LEARN: THE NURSE IS IN!

It’s after mi​dnight, your baby has a fever, he’s tugging on his ear, and you don’t know whether you should take him to the emergency department or wait until morning to make an appointment with his do​​ctor. What do you do?​

If you’re a TRICARE beneficiary, you can call the Nurse Advice Line! Any time of the day or night, any day of the year, you can call toll-free, 1-800-TRICARE (874-2273), and speak to a registered nurse about urgent health problems.​

When you call, your eligibility will be verified in the Defense Enrollment and Eligibility Reporting System (DEERS). Then, the nurse will ask you several questions about your (or your child’s) health and urgent medical problem to help you decide your best course of action.

Depending on your symptoms and other medical information, the nurse may advise you to:

  • Go to the nearest emergency department
  • Recommend that you go to the nearest urgent care (the nurse will even help you locate one)
  • *Schedule an appointment with your provider for the next day
  • Provide instructions for self-care so you can take care of your medical problem at home
  • Answer your health questions

It’s that simple. No more waiting for hours in a busy emergency department when you don’t need to!

To reach a nurse, simply call the Nurse Advice Line at 1-800-TRICARE, option 1.

For more information, visit: http://www.tricare.mil/CoveredServices/BenefitUpdates/Archives/04_25_14_NurseAdviceLine.aspx

*If you are enrolled to a military clinic and appointments are available in the appointing system, the nurse may be able to schedule your appointment; otherwise, you may be instructed to call your regular appointment line to schedule your own appointment the next day.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​