PERSONAL LETTER FOR PATIENTS AND FAMILIES FROM RADM GILLINGHAM
We are the largest and most comprehensive military healthcare system in the Western United States. We are proud to have the best-educated, most professional health care physicians and specialists in the world. Our goal is to offer quality, compassionate and personalized services you want and deserve. We have nine (9) primary care sites for family members and eight (8) medical clinics serving active duty personnel. Together, our team of primary care providers and medical specialists are your source for unparalleled medical care!
To view more information regarding a specific Facility, Clinic or Services, select from the following categories:
NMCSD Department Phone DirectoryClick here for an extensive list of Department Phone Numbers.
Pay Your Bill Online:
Starting Oct 1, 2012 you can pay your bill by credit card, debit card or directly from your bank account by utilizing Pay.Gov. Pay.Gov is a secure website through the U. S. Treasury Department.
For questions, call Collection Office at (619) 532-5306 or 532-8581/6636.
Patient Relations Office
One of our top goals is to be the preferred hospital by our patients because we provide personalized service and compassionate care in a healing and welcoming environment to every patient every time. NMCSD leadership and staff continually look for ways to promote positive patient experiences from the first point of contact through the entire episode of care. Patients are our focus and success is judged by those we serve!
300 Customer Service Representatives (CSRs) are assigned throughout the command at every clinic and department to provide information, assistance, and support. CSRs are there for you, to listen to your concerns, answer your questions, address special needs, and help resolve concerns or challenges. We are here to help you.
Translation Services. NMCSD recognizes the importance of focusing on cultural and language needs in order to improve healthcare services and is committed to ensuring equal access to all our patients. NMCSD staff will ensure patients with Limited English Proficiency or American Sign Language needs are offered medical interpretation and translations assistance while receiving care at NMCSD.