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WHAT IS A PRIMARY CARE MANAGER?

Your Primary Care Manager (PCM) is a medical doctor who can evaluate, diagnose, treat or refer to best help you with any medical or emotional condition. Your PCM can take care of the vast majority of your medical needs and concerns. But, he/she can also easily coordinate more complicated care across medical subspecialties.​

Your PCM can treat both acute and chronic illnesses and provide you with preventive care and health education. You can see your PCM if you’re struggling with a range of illnesses or injuries such as the common flu, shingles, bowel problems, backache, high blood pressure, diabetes, and depression; ​expect to be helped by a highly knowledgeable and skilled professional. Your PCM will be able to advise on the needs of a baby with a fever, an older adult struggling with memory loss or other medical and psychological problems that occur at any age.

If you develop a serious condition, your PCM may refer you to a specialist. A specialist is a physician who has addition​al training and expertise in a specific area of medicine (e.g., urology, cardiology, oncology, neurology).

Click here to learn more about Medical Home Port and how a PCM fits into your Care Team.


FAQs

Where do I meet with my PCM?

At your assigned medical clinic, they are located in Primary Care!

How long is the wait to see my PCM?

PCMs are sometimes available for same day and walk-in appointments.

I’m busy. How long are PCM appointments?

Appointments are 15-20 minutes, depending on your health condition.

Is there a limit to the number of times I can work with my PCM?

No, there is no limit.

Getting to the clinic is a hassle. What can be done to make seeing my PCM easier for me?

The PCM's care team (Team RN or MA) can often follow-up with you over the phone.

How can I communicate with my PCM?

You can communicate with your PCM through RelayHealth. Click here to learn more!

SERVICES

    Routine Care:

  • Assess and Treat Many Illnesses or Injuries
  • Physical Examinations
  • Immunizations
  • Prescribe Medication:

  • Any Medical or Emotional Symptom
  • Refer to a Specialist:

  • Your PCM May Refer You Depending on Your Health Condition​

MORE INFO

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