Prescription Refill

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NMCSD welcomes our patients to use the New and Improved secure
TriCareOnline Patient Portal (TOL) .

*** Requires DOD Login setup to request refills and use other advanced features. ***

TOL Pharmacy Refill offers three (3) main capabilities to our beneficiaries:

  • 1. Request Prescription Refills

    Refills may be requested for one or more prescriptions, and the beneficiary will choose a pick-up location for their prescriptions. Pick-up locations available would include the beneficiary's MTF and any satellite/clinic pharmacies associated with the MTF.
    If the beneficiary's MTF participates in the CMOP mailed refills program, "Mail Order" will be shown as a pick-up location. When requesting a prescription refill you will be asked to:
        a. enter the numeric portion of the prescription number(s) to be refilled
    b. confirm the last four (4) digits of your sponsor's SSN
    c. select a pick-up location
    Link to TriCare Online (TOL)    
  • 2. Check Refill Request Status

    When the beneficiary has requested refills online, they can check the status of the request. Since TOL only tracks the statuses of refills requested through TOL, refills requested in person or via phone will not be shown in TOL. The beneficiary may check refill request statuses by selecting their pick-up location, and all refill requests for that location will be displayed.
  • 3. Request Prescription Refills from TMOP

    When requesting prescription refills from the TRICARE Mail Order Pharmacy (TMOP), TOL will actually take the beneficiary to the TMOP web page so that the refill can be requested directly through that web site. The original TOL browser window will remain open and active in the background, so that when the TMOP refill request is completed, the beneficiary will be returned to TOL.