Newcomers Hub

Congratulations on your assignment to Navy Medicine Training Support Center, Joint Base San Antonio - Fort Sam Houston, TX!

✉ Contact the Command Sponsorship Team to request a sponsor. Your assigned Sponsor and Chain of Command must be notified prior to your arrival. You will report to Navy Barracks Jaenke Hall, building 1475, located at 3320 CPL Johnson Road, with your Sponsor, to initiate the check in process.


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Nurse Corps Information

Nurse Sponsor Coordinator
LT Ezindu Ananti

Email: ezindu.u.ananti.mil@mail.mil
Phone: 210-808-0211


Student Information

Students with orders to Navy Medicine Training Support Center, this page has all the information you will need to know for reporting to the command and policies during your time in a training status. If you have a question that cannot be answered with the information available on this page, call 210-808-1445 or 210-808-8594. Directions to the Navy Medicine Training Support Center can be found here.

"A" School Students
Report to Navy Barracks Fralish Hall, Building 1479, located at 3320 CPL Johnson Road to have your orders stamped.

"C" School Students
Report to Navy Barracks Jaenke Hall, Building 1475, located at 3320 CPL Johnson Road to have your orders stamped.
U.S. Coast Guard Students:
Follow the standard check-in procedure above. For any administrative problems or questions, contact the USCG Liaison at 210-221-6684.
Holding Company:
All students who report to NMTSC before their class convening date or are awaiting transfer orders will be assigned to the Transient Monitoring Division until member's class convenes or orders are received.
Sponsorship:
Students will NOT be assigned a sponsor. Program and reporting information can be requested through the respective program or Command Sponsorship Office, call 210-808-1005 or 210-808-1018 or ✉ Email Contact Command Sponsorship Office

 

Phone Numbers:
Jaenke Hall Quarterdeck - 210-808-1445
Fralish Hall Quarterdeck - 210-808-3069

Mailing Address for Personal Correspondence:
Student's Name
Program/School
3320 CPL Johnson Road
JBSA Fort Sam Houston, TX 78234

Standards of Conduct
We have a zero tolerance for gender or racial discrimination, sexual harassment, fraternization or substance abuse. Complaints of discrimination or grievances, informal and formal procedures are presented to all staff/students during orientation via the Navy Rights and Responsibility Workshop. Additional information may be obtained from the Command Assessment Team members or the Administrative Services Department. Please refer to the Fraternization and Sexual Harassment Policies posted in the Admin Department of Bldg. 903 if there are any questions. All personnel upon check-in and random selection are required to participate in the Urinalysis Drug Program.

Academic Honor Code
The Academic Honor Code states a student does not lie, cheat or steal. Students will sign a Page 13, acknowledging receipt of this briefing.

Alcohol Policy
The Command Policy on Alcohol Abuse is “Zero Tolerance” and will be strictly enforced. During orientation, all hands will attend a DAPA Briefing on alcohol awareness. In the case of an alcohol incident, all personnel will appear before the Commanding Officer and be screened by the Command DAPA, as well as mandatory disqualification from any administrative program ("C” school, SCORE, STAR, or frocking for one year). A page 13 will be used for serious incidents as well as adverse performance evaluations (military bearing/character marked no higher than 1.0 and not recommended for advancement for one year). In the case of a DUI/DWI, mandatory suspensions of base driving privileges and motorcycle safety qualifications, and disenrollment from school. Drinking is prohibited eight hours prior to class and/or assuming duty. Reporting for class or duty while under the influence of alcohol will result in disenrollment from school and administrative or disciplinary action.

Medical and Dental Services
Military Sick Call for Students at Troop Medical Clinic: 210-295-4362
Hours: Monday-Friday, 0530-0730
Dental sick call or appointments are done at the Budge Dental Clinic: 210-808-3735
Hours: Monday-Friday, 0630-0830 (sickcall hours)

Overseas Screenings and Special Duty Screenings for staff and students are initiated by the NMTSC Readiness Office. Initial screening and a records review will be conducted and the member will be directed to make an appointment at the Troop Medical Clinic 210-295-4362 to finalize medical screening. Screenings are due 30 days after receipt of orders and any delays in meeting this timeline must be communicated with the NMTSC Readiness Office and the Career Counselor. For screening packages, contact the NMTSC Readiness Office at 210-808-3152.

Hours: Monday-Wednesday, and Friday, 0800-1130 and 1300-1530, Thursday, 0800-1130

Student medical records are held in the readiness office, Fralish Hall room 1308. Injured or seriously ill students are to report to the Emergency Room at Brooke Army Medical Center (BAMC).

Mental Health
Mental Health services are offered through the Fort Sam Houston Clinic and receive walk-ins from 0600 to 1500 M-F 210-808-2534/2584. 3100 Schofield Rd, Bldg. 1179, in the Ft Sam Houston Clinic.

Religious Support
NMTSC has a chaplain and staff to support your religious needs throughout your tour in San Antonio. The chaplain provides confidential counseling, spiritual guidance, and mentorship. Additionally the chaplain’s office coordinates volunteer opportunities within the community. The chaplain’s office will also help support you with any of your particular religious needs such as the wear of religious apparel while in uniform and special holidays. For a list of base worship opportunities see: www.samhouston.army.mil/chaplain

Health and Physical Readiness
Students must maintain a healthy lifestyle and are required to be physically fit. Within 72 hours from reporting, students will have a Body Composition Assessment conducted by the Command Fitness Leader. Students who report for duty over the DOD maximum BCA standard, outlined OPNAVINST 6110.1H, enclosure (6), will not convene with the incoming class, be made available for orders, and transferred from the command. The command’s Physical Readiness Program will be further explained to all incoming students during command orientation by the Command Fitness Leader.

Educational Services
​The Education Services Officer (ESO) provides liaison between PSD San Antonio and students of NMTSC in all matters pertaining to advancement examinations and continued education units/credits. Dates and locations of the exams will be posted during exam cycle periods. If you will be planning on taking the advancement exam here at NMTSC, shortly after reporting or while on leave, please ensure your current command forwards your exam to us here at Navy Medicine Training Support Center along with your completed worksheet.

Uniform Standards
MILITARY UNIFORMS: The Uniforms of the Day as prescribed in the Plan of the Week shall be worn during working hours, while in a duty status, and for prescribed ceremonies and formations. Dress uniform is required for initial check in and the alternate uniform is Navy Working Uniform (NWU) on Monday, Tuesday, Wednesday, and Friday and Navy Service Uniform (NSU) on Thursday.

NAME TAGS: All students issued a blue name tag with white lettering to include rank, last name, and program.

PHYSICAL TRAINING UNIFORM: Students will have two sets of the PTUs prior to arriving. This is a mandatory uniform requirement and will be worn during PT all PFAs.

NOTE: The Military Clothing and Sales on Fort Sam Houston and Lackland AFB have extremely limited Navy Uniforms and devices. It is highly recommended that you purchase any needed uniform items prior to arriving, or buy online at https://uniforms.nexweb.org.

INSPECTIONS: Students are responsible for maintaining your personal appearance and living spaces, in a constant state of readiness for inspection. Daily personnel inspections are accomplished by the Military Advisor. BEQ rooms will be inspected weekly by BEQ Manager.

Pay
Personnel are strongly encouraged to review their LES to make sure all pay, allowances, and other financial entitlements are in order. Over-payments are collected immediately and in large sums. Do not jeopardize your financial integrity or your career through mismanagement of your pay and allowances. If members find themselves in a financial situation, they can utilize the Fort Sam Houston Army Relief system, located at 2797 Stanley Road. The phone number is 210-221-1612 to schedule an appointment. Any monies acquired from the Army Relief will be recouped from the Navy Relief, located in Corpus Christi, TX. Also, the American Red Cross can be utilized for members with an extreme or emergent situation. They are located in Bldg. 2650 on Fort Sam Houston and to schedule an appointment call 210-221-5271 or 210-221-3681.

Leave

 Annual Leave: Normally, annual leave will not be granted to student personnel under or awaiting instruction except during holiday periods as authorized by the CO. Special notices will be published concerning procedures to be followed in granting leave to student personnel during holiday periods.

Emergency Leave: Emergency leave may be granted when the situation warrants. The emergency leave protocol goes as follows: When an urgent call or an emergency message from the Red Cross comes into the Administrative Services Department during normal working hours, the Admin staff will contact the individual via Class Advisors or Course Coordinator to inform the member of the situation. The member will obtain a leave chit from the Class Advisor and have the course Chain of Command sign the appropriate blocks. After this is completed, the chit can be hand carried either by the member or the Class Advisor/Course Coordinator to the Administrative Services Department to receive a leave control number and final authorization signatures.

For after hour emergency situations: The Quarterdeck duty will contact the COD. The COD will contact the Course Coordinator and the Admin LCPO and inform them of the situation. Once the COD has confirmed verbal authorization, he or she will be able to sign the leave chit in the appropriate blocks. PLEASE NOTE: If in a student status, be advised that any emergency leave taken could result in disenrollment from the program.

Leave Granted Upon Graduation: IIf authorized and the member has the adequate leave balance, their orders will provide a delay in reporting to their next duty station, to count as leave.

Housing
​There is currently a waiting list for on-base housing. To be placed on the waiting list prior to arriving in San Antonio you must be checked out of your command, and fax the following documents to the Lincoln Housing Office:

  1. copy of your orders with the stamp of your detaching command

  2. copy of your leave papers

  3. current LES

  4. copy of military ID card (both front and back)

  5. if you have step-children, a copy of the custody paperwork

Fax all documents to 210-270-7699. Upon arriving in San Antonio, you may check your placement on the list by calling the Housing Office (Bldg. 407) at 210-270-7638. For more information, visit Joint Base San Antonio - Fort Sam Houston Housing.

Off Limits Areas and Establishments:

The following areas and establishments have been placed in an off limit status to all Armed Forces personnel:

  1. Cracker Box Palace

  2. Planet K

  3. MJM Autohaus

  4. Players Club of San Antonio

  5. VIP Spa

  6. Anywhere within 15 miles of the US Mexico border



Ombudsman

What is an Ombudsman?
The ombudsman is a volunteer, chosen by the Commanding Officer, on call 24 hours a day, 7 days a week. An ombudsman is a spouse of an active duty or selected reserve member assigned to the Command who serves as the official liaison between the Command and its families. The ombudsman assists the CO in maintaining the morale and welfare of the Command's active duty service members and its families.

What an Ombudsman does.
The ombudsman acts as an advocate for families and single sailors. The ombudsman helps to disseminate accurate information regarding Command policies, services available, and deployments. He or she is a confidential point of contact for families and single sailors and refers them to the appropriate agency for questions, concerns, help, or intervention according to OPNAVINST 1750.1F.

What an Ombudsman is not.
The ombudsman is not a trained counselor or social worker, but can show you the way to solving your problems or getting assistance.

Contact the NMTSC OMBUDSMAN:
nmtsc.ombudsman@gmail.com

Follow the NMTSC OMBUDSMAN on Facebook
Read the Latest Newsletter


Visitor Information

Navy Medicine Training Support Center (NMTSC) Building 903 is located on Joint Base San Antonio Fort Sam Houston, (JBSA FSH). Fort Sam Houston is one of the Army's oldest installations. It was designated as a National Historic Landmark in 1975.

Access to Joint Base San Antonio Fort Sam Houston is limited. Please check the current security restrictions before planning a visit.

San Antonio, TX is the seventh most populous city in the United States and the second most populous in the state of Texas. Located 80 miles south of Austin, TX and 145 miles north of Corpus Christi, TX.

San Antonio, TX has much to offer. Click on the links to below for more information about San Antonio, TX.

Official San Antonio city site

San Antonio, TX Chamber of Commerce site

Visitor Quarters - IHG Army Hotels

USEFUL LINKS

Interactive Google Map

Joint Base San Antonio Fort Sam Houston Texas​

Medical Education & Training Campus

PHONE NUMBERS

NMTSC Headquarters, Building 903: (210)808-1028/1049/1040
Jaenke Hall Quarterdeck: (210)808-1445/1446
Fralish Hall Quarterdeck: (210)808-3075

Staff Check-In Guidance

CHECK-IN PROCEDURES:
If checking in during normal working hours (0730–1600), report to NMTSC’s Pay & Personnel Department, located on the 1st deck of Jaenke Hall Rm 1307 Bldg. 1475, 3320 CPL Johnson Rd., FT Sam Houston, TX 78234. When checking in, report in the proper dress uniform.

If checking in after normal working hours, report to Jaenke Hall Quarterdeck, Bldg. 1475, 3320 CPL Johnson Rd., FT Sam Houston, TX 78234, for checking in and stamping of orders by duty personnel. Report to the Pay & Personnel Department on the next business day in their dress uniform for check-in. All staff checking in should have in their possession: Medical Record and Dental Record.

PHONE NUMBERS:
Administration Department, Bldg. 903, 210-808-1054

Jaenke Hall Quarterdeck, 210-808-1445/1446

OOD Cell Phone, 210-315-7985

Command Sponsor Coordinator (HMC Scott), 210-808-1050

Asst. Sponsor Coordinator (HM2 Esquivel), 210-808-1019 ✉ Send Message Now

MAILING ADDRESS FOR OFFICIAL CORRESPONDENCE AND MEDICAL/DENTAL RECORDS:
DEPARTMENT OF THE NAVY
Navy Medicine Training Support Center
2931 Harney Path FL 1
JBSA Fort Sam Houston, TX 78234-7674

STANDARDS OF CONDUCT:
We have a zero tolerance for gender or racial discrimination, sexual harassment, fraternization or substance abuse. Complaints of discrimination or grievances, informal and formal procedures are presented to all staff/students during orientation via the Navy Rights and Responsibility Workshop. Additional information may be obtained from the Command Assessment Team members or the Administrative Services Department. Please refer to the Fraternization and Sexual Harassment Policies posted in the Admin Department of Bldg. 903 if there are any questions. All personnel upon check-in and random selection are required to participate in the Urinalysis Drug Program.

MEDICAL AND DENTAL SERVICES
The standard procedure for staff desiring to use the Fort Sam Houston medical or dental services are as follows: For dental needs, staff and students can seek services at the Budge Dental Clinic located on Garden Avenue. For acute medical care or sick call members can be seen at the Fisher Clinic located on Garden Avenue. You will need to call central appointments for sick call they do not take walk ins. Members with emergency medical problems after duty hours are seen in the Emergency Room at San Antonio Military Medical Center (SAMMC). The following medical and dental phone numbers are provided for your convenience:

TAYLOR BURKE CLINIC (CAMP BULLIS), 210-295-8491
BUDGE DENTAL CLINIC, 210-808-3735
MORENO CLINIC (FT SAM HOUSTON), 210-295-4362
CENTRAL APPOINTMENTS/PRIMARY CARE CLINIC, 210-916-9900

HEALTH AND PHYSICAL READINESS:
All staff will maintain the health and physical readiness standards outlined in the OPNAVINST 6110.1 series.

Upon reporting to the command, the Command Fitness Leader will review the member’s official Physical Fitness Assessment (PFA) history to ensure “Pass/Within Standards” status, along with BCA measurements (HT/WT and/or body fat measurements). If member is out of standards, he or she will be placed on the command Fitness Enhancement Program (FEP) and a message will be sent to last command.

Military & Family Readiness center:
The Joint Base San Antonio (JBSA) Military & Family Readiness Centers (M&FRC) are dedicated to providing a full range of quality programs and services that promote self-reliance, mission readiness, resiliency, and ease adaption into the military way of life

JBSA Fort Sam Houston (FSH), 210-221-2705/2418

JBSA Lackland (LAK), 210-671-3722

JBSA Randolph (RAN), 210-652-5321

Family Readiness Group:
The Family Readiness Group is an information source and a support network for all military families on issues such as military benefits, customs, education and family finance. All Active Duty staff and their spouses are invited to be part of the NMTSC Family Readiness Group (FRG). The Commanding Officer strongly supports the family readiness program. Those who are interested are encouraged to send their contact information to the new e-mail address that has been set up for our Family Readiness Group at nmtc.fsh.frg@gmail.com.

EDUCATIONAL SERVICES:
The Education Services Officer (ESO) provides liaison between PSD San Antonio and staff / students of NMTSC in all matters pertaining to advancement examinations and continued education units/credits. Dates and locations of the exams will be posted during exam cycle periods. If you will be planning on taking the advancement exam here at NMTSC, shortly after reporting or while on leave, please ensure your current command forwards your exam to us here at Navy Medicine Training Center along with your completed worksheet. THIS IS YOUR RESPONSIBILITY! Please note that PCS travel (leave) is not an authorized reason to not take the exam or make-up exam.

PAY:
You are strongly encouraged to review your LES to make sure all pay, allowances, and other financial entitlements are in order. Over-payments are collected immediately and in large sums. Do not jeopardize your financial integrity or your career through mismanagement of your pay and allowances. If members find themselves in a financial situation, they can utilize the Navy-Marine Corps Relief, located at 2414 Stanley Road Bldg. 131, 2nd floor. The phone number is 210-221-9819 to schedule an appointment. They are available on Monday, Wednesday and Friday from 0900 to 1300. Also, the American Red Cross can be utilized for members with an extreme or emergent situation. They are located in Bldg. 2650 on Fort Sam Houston and to schedule an appointment call 210-221-5271/3681.

BASIC ALLOWANCE FOR HOUSING POLICY:
Single sailors E4 and below will be required to occupy government quarters upon reporting to Navy Medicine Training Support Center. Single Sailors E4 over four years will reside off base. Single sailors E6 and above are not authorized to reside in government quarters, but need to request BAH at the Single rate upon reporting to NMTSC to continue BAH. Certificate of Non-occupancy will be issued by Pay and Personnel Office for all E6 and above. BAH request chit and command approval are required for any single sailor applying for BAH. If you have any questions, contact the Command Sponsorship Program Coordinators at 210-808-1019/1006/1004.

  • ON-BASE HOUSING (LINCOLN HOUSING OFFICE):
    There is currently a waiting list for on-base housing. To be placed on the waiting list prior to arriving in San Antonio you must be checked out of your command, and fax the following documents to the Lincoln Housing Office: -copy of your orders with the stamp of your detaching command -copy of your leave papers -current LES -copy of military ID card (both front and back) -if you have step-children, a copy of the custody paperwork Fax all documents to 210-270-7699. Upon arriving in San Antonio, you may check your placement on the list by calling the Housing Office (Bldg. 407) at 210-270-7638. To visit Fort Sam Houston’s housing webpage, please visit http://lincolnmilitary.com/installations/fort-sam-houston/ and the temporary lodging webpage is https://fsh-intranet.amedd.army.mil/sites/newcomers/lodge.asp.

  • LOCAL COMMUNITY:
    If it’s the local community that you want a great place to start is Housing Management Office located in Bldg. 367, intersection of Stanley and Reynolds Rd, website http://www.housing.af.mil/jbsa-fortsamhouston/index.asp. Their office number is 210-295-8569/8539/8564. Even if you don’t utilizes there services to find your house or apartment, you can still go to through them for the utilities waiver. For houses or apartments in great areas the best places to start your search are Stone Oak, Alamo Heights, Helotes, Universal City, Selma, Deerfield, New Braunfels, Schertz and Cibolo. For more information on apartments check out www.rent.com. If you’re looking for a realtor you can contact Covenant Partners Realty Mr. Kurt Cutkelvin (retired navy chief) 140 Heimer Rd, Suite 520A, San Antonio, TX 78232 ☎ 210-870-9066 or email kurtdmc1728@yahoo.com . You can also contact Laughy Hilger Group Ms. Christine Mayes 11107 Wurzbach Rd Ste. 405 San Antonio, TX 78230 ☎ (469) 744-2497 or email christinemayes671@gmail.com .

  • LODGING ON FORT SAM HOUSTON:
    IHG Army Hotels- Fort Sam Houston for reservations please call 210-357-2705, for out of the country please call 1-877-711-8326. Hours of Operation: 24 hours, 7 days a week, 365 days a year. Pets are welcome with a onetime non-refundable fee of $75. Then $6 dollars a day after the 6th day. Visit the website at www.ihgarmyhotels.com

  • HOUSEHOLD GOODS:
    Upon arriving in San Antonio, contact the Joint Personnel Property Office (JPSO) at 210-321-4200, follow the automated system to check in-bound shipments. You will receive your required delivery date (RDD), this is the latest date the carrier can deliver your household goods (HHG). Don’t forget to update your phone number and delivery address, so the JPSO office can contact you to schedule your delivery date and time frame
    Please contact them directly for more information.
    The wait list for the Child Development Center daycare (CDC) is currently 6 months to a year. Please call the number listed under child care to see if you can get your child put on the wait list before you arrive.

CHILD CARE:

  • Child Development Center
    210-221-4871 DSN 471
    Bldg. 2530 Stanley Rd.
    Mon-Fri, 0530-1730

  • Youth Center
    210-221-3502 DSN 471
    Bldg. 1630 Watkins Rd
    (6th-12th Grades)
    Monday-Thursday, 3-8pm

  • School Age Services (Pre-k thru 5th)
    210-221-5151
    Bldg. 1705
    Mon-Fri, 0530-1730
    Monday – Friday, 6 a.m. - 8 a.m.
    Monday – Friday, 3 p.m. - 6 p.m.

  • Middle School Teen Center
    210-221-3164 DSN 471
    Funston Bldg. 2515
    (6th-12th grade) Recreation Facility
    Friday-Saturday, 3-11pm

OFF LIMITS AREAS & ESTABLISHMENTS:
The following areas and establishments have been placed in an off limit status to all Armed Forces personnel:

  • Cracker Box Palace

  • Planet K

  • MJM Autohaus

  • Players Club of San Antonio

  • VIP Spa

  • Anywhere within 15 miles of the US Mexico border


Command Sponsorship Team

Contact our team to request a sponsor now!