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CUSTOMER FEEDBACK​

          

8-25-2015​ I am a deployed radiologist (a physician who reads x-ray, cat scan, and ultrasound studies on sick or injured fellow deployed troops).  Needless to say, I--and by extension my patients--depend on my vision.  I find your lenses to be perfect, your turnaround time to be spectacular, and your continued support to those of us deployed unwavering. Thanks again and please keep up the great work! - CDR  M.G. USNR
 
​8-6-2015

Hi Guys, thank you for your rapid response to my misfortune. Once again you have exceeded my expectations by eliminating what I thought would be an extended period of time without my glasses. All of you are certainly a credit to your unit and a wonderful benefit for all service personnel. Thank you again. - MSG R. R. USAF Retired

​8-3-2015

Thank you for the excellent glasses. I recently purchased a pair of civilian glasses before ordering a NOSTRA pair. Yours are higher quality, more comfortable and I can see much better with NOSTRA glasses. Well done. - AWC R.P. Retiree

 
​7-9-2015 I am an Air Force Retiree.  I just received a pair of glasses from you yesterday and wanted to thank you for sending me a first-rate pair of glasses in such a short turnaround time! - T.J. Retiree 
​​6-29-2015

​Just a short note to say "Thank you!" for the fast and excellent service your staff provided on a recent order for glasses that I placed at Maxwell AFB, Montgomery, AL a short while ago. As a retiree I truly appreciate the savings provided by having these glasses. - L. W. Retiree 

​6-22-2015

Just visited the redesigned website for the first time. Very impressive, and a significant improvement in ease of access for the user. Thanks! - RADM SD, MD MPH, USPHS  

​6-15-2015

Thanks for the rapid turn-around on a recent pair of glasses for one of our officers. I was pleasantly surprised to see that the standard issue frames have been updated and are significantly more attractive now. - CAPT LMZ O.D. 

​​5-18-2015

I just received my new glasses and would just like to thank everyone for what they do to make this possible. - Msgt P.Z. Retiree

​5-13-2015

Received the glasses in good shape. They make a world of difference especially when driving. Thank you so much! - LTCOL T.R.

​05-04-2015

HN Quigley, I want to express my deepest appreciation for a job well done in the delivery promptness and repair of my prescription glasses and personal touch. You are a credit to yourself, family, peers and NOSTRA Customer Service on behalf of all veterans served, a hearty thank you. - A.L. Retired

04-29-2015​

Thanks a lot, I received the glasses yesterday, with plenty of time to spare before the deployment! That was so much faster and easier than I initially thought it was going to be. - TSGT S.P.

​04-23-2015

My eyeglasses arrived today. I want to thank you very much, both for the glasses and also for your speed in filling the order. - G.P Retiree

​04-21-2015​​ ​I am a Medical Service Corps Officer and this is the first time I've used the remote ordering process. I was really impressed with the information NOSTRA has on their website to assist remote duty service members. It is very user-friendly, and having the frame gallery with eyewire, bridge and temple sizes listed is a great help in making the frame selection. - LTC M.M.
​04-21-2015​

 

Spectacles received. Good placement on the bi-focal. THANK YOU! - MSgt Ret. G.T.
​04-08-2015​

Wow that was quick! Thank you so much! Have a great day! - SSG J.A.

03-16-2015​​

 ​Both pair of glasses received and both are excellent. - Retiree D.O.

​03-02-2015​​

I love working with NOSTRA! You all know the meaning of customer service. Thank you so much! If there is anything I can do for all of you, please let me know. (A batch of chocolate chip cookies or a caramel pecan pie, just let me know!) - MAJ M.J.V.

​02-13-2015​​

I want to express my appreciation for the outstanding work in filling my request. The turnaround time to get my glasses was outstanding. - CW04 Retired B.W.

11-24-2014​

 

A note to say "Thank You" for your help with my new glasses. They are great and a nice change to the old type. - MG Retired R.L.M.