240520-N-HU933-1606

A Peds Teams group effort for patient participation…Naval Hospital Bremerton’s Pediatric Clinic and Immunization Clinic handled over 7,000 and 10,700 visits respectively in 2023, including the Pediatric team also managing specialized care and services for more than 2,300 enrolled Exceptional Family Member Program beneficiaries. Yet there are daily appointments unfulfilled. According to compiled statistics, there are routinely a number of no-shows for scheduled appointments. In fact, there is a daily average of 19 missed appointments in Primary Care, or the equivalent of a full day’s schedule for one primary care team. Unfilled appointments are a lost opportunity for someone to get the care they need and prevent someone else from getting an appointment. That’s lost patient care time. Of course, circumstance can pop up that change someone’s schedule. NHB leadership advocates it’s important to let the hospital know so the time slot can be used by another patient in need. Calling the TRICARE Regional Appointment Center [1-800-404-4506], using the DoD electronic health record MHS GENESIS Patient Portal to send a message, leaving a message with one of the Primary Care Clinics (Family Medicine 360-475-4379/Internal Med 360-475-4206/Pediatrics 360-475-4216) can open that slot for another who needs an appointment. (Official Navy photo by Douglas H Stutz, NHB/NMRTC Bremerton public affairs officer).

240520-N-HU933-1606.JPG Photo By: Douglas Stutz

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Patient participation integral part of medical appointments at NHB

May 22, 2024

Bremerton, WA - A Peds Teams group effort for patient participation…Naval Hospital Bremerton’s Pediatric Clinic and Immunization Clinic handled over 7,000 and 10,700 visits respectively in 2023, including the Pediatric team also managing specialized care and services for more than 2,300 enrolled Exceptional Family Member Program beneficiaries. Yet there are daily appointments unfulfilled. According to compiled statistics, there are routinely a number of no-shows for scheduled appointments. In fact, there is a daily average of 19 missed appointments in Primary Care, or the equivalent of a full day’s schedule for one primary care team. Unfilled appointments are a lost opportunity for someone to get the care they need and prevent someone else from getting an appointment. That’s lost patient care time. Of course, circumstance can pop up that change someone’s schedule. NHB leadership advocates it’s important to let the hospital know so the time slot can be used by another patient in need. Calling the TRICARE Regional Appointment Center [1-800-404-4506], using the DoD electronic health record MHS GENESIS Patient Portal to send a message, leaving a message with one of the Primary Care Clinics (Family Medicine 360-475-4379/Internal Med 360-475-4206/Pediatrics 360-475-4216) can open that slot for another who needs an appointment. (Official Navy photo by Douglas H Stutz, NHB/NMRTC Bremerton public affairs officer).

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