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About Us
Patient Services
Welcome Aboard
We welcome about three babies into the world every day at our Baby Friendly certified hospital. Labor & Delivery is offered at the hospital in our private, family-friendly suites, staffed by our expert physicians, midwives and nurses—who use a multi-disciplinary approach to provide the best care to moms and babies. If you are at a branch health clinic, please see your PCM for maternity care information and referral.
Baby Friendly Programs

Baby Friendly Certified

Our hospital is the first on Florida's First Coast to earn the coveted international Baby Friendly certification from World Health Organization and United Nations Children's Fund. Certification was granted after a rigorous on-site survey, and is maintained by continuing to follow 10 steps crucial to supporting breastfeeding. Breast milk is called "uniquely superior" by the American Academy of Pediatrics, and offers significant health benefits to babies and moms. We're proud to support all moms and babies with a wide variety of programs, services and free classes (for expecting and new parents who plan to give birth at our hospital). Please call (904) 542-BABY (2229) for more information.

Breastfeeding is welcome at all of our facilities—and special “Milky Way” rooms are available at our hospital for breast pumping and for mothers who would like some quiet time while feeding their infants, with locations at Pediatrics (East Annex, 1st Floor, Room 1830) and 5th Floor (Central Tower, Room 5038B). A lactation nurse is available at (904) 542-9671 or cell: (904) 250-6374 (Hospital Central Tower, 8th Floor, Room 8026). A lactaction nurse is available at NBHC Mayport, (904) 270-4289.


Labor & Delivery (L&D) and Maternal Infant Unit (MIU)

We welcome about three babies to the world each day. We feature private, family-friendly suites and couplet care for mom and baby in our Baby Friendly-certified hospital.

Services include natural labor, nitrous oxide and the full range of medications. Visiting hours are 24/7, and dad or other significant person is welcome to stay the night with mom. For safety, you need an installed car seat before you leave the hospital.

L&D Hospital Central Tower, 6th Floor: (904) 542-7705/7704
MIU Hospital Central Tower, 8th Floor: (904) 542-7708/7709.

Birth Certificates & DEERS Update

Before leaving the hospital, you will complete a birth certificate application with Admissions. Admissions will electronically file it with the Bureau of Vital Statistics, Duval County Health Department (see address below). Addmissions provides information and an order form for you to request an original (certified) certificate of live birth from Vital Statistics, Duval County Health Department.
For more information, contact Admissions at (904) 542-7811.

Duval County Health Department
900 University Boulevard North
Jacksonville, Fla. 32211

To update your personnel record and enroll your child in DEERS at Personnel Support Detachment, you must obtain an original, certified certificate of live birth from the Health Department. It is critical to register your newborn in DEERS immediately in order to establish TRICARE eligibility for essential early health care. Children not registered in DEERS within 365 days after birth or adoption will lose all TRICARE eligibility.                                                                            

For more information contact DEERS at (800) 533-9552. 

Classes & Education

We encourage you to take advantage of one of our free classes: New OB, Prepared Childbirth, Hypnobirthing®, Breastfeeding, Infant Massage and Baby Boot Camp.

Please call (904) 542-BABY (2229).


Newborn Clinic

Care for you and your baby does not end after you leave the hospital. The Newborn Clinic sees your baby two to three days after you go home. During your visit, we assess feeding, weight gain, jaundice, circumcision healing and answer any questions you may have as a new parent.
Hospital East Annex, 1st Floor, Pediatrics (904) 542-9716