Patient’s Bill of Rights and Responsibilities Rights
1. Medical Care. The right to quality care and treatment consistent with available resources and generally accepted standards. The patient has the right to refuse treatment to the extent permitted by law and government regulations, and to be informed of the consequences of his/her refusal.
2. Respectful Treatment. The right to considerate and respectful care, including effective pain management, with recognition of his/her personal dignity.
3. Privacy and Confidentiality. The right, within the law and military regulations, to privacy and confidentiality concerning medical care.
4. Identity. The right to know, at all times, the identity, professional status, and professional credentials of health care personnel, as well as the name of the health care personnel, and the name of the health care provider primarily responsible for his/her care.
5. Explanation of Care. The right to an explanation concerning his/her diagnosis, treatment, procedures, and prognosis of illness in terms the patient can be expected to understand. When it is not medically advisable to give such information to the patient, the information should be provided to appropriate family members.
6. Informed Consent. The right to be advised in non-clinical terms of information needed to make knowledgeable decisions on consent or refusal for treatment. Such information should include significant complications, risks, benefits, and alternative treatments available.
7. Research Projects. The right to be advised if the facility proposes to engage in or perform research associated with his/her care or treatment. The patient has the right to refuse to participate in any research projects.
8. Safe Environment. The right to care and treatment in a safe environment.
9. Medical Treatment Facility (MTF). The right to be informed of the facilities’ rules and regulations that relate to patient or visitor conduct. The patient should be informed about smoking rules and should expect compliance with those rules from other individuals. Patients are entitled to information about the mechanisms for the initiation, review, and resolution of patient complaints.
10. Pediatric Considerations. Pediatric patients will be provided the same rights to medical care, respectful treatment, confidentiality, and a safe environment and privacy. Parents/legal guardians will be afforded the right to be informed of the identity of health care personnel, an explanation of care, including diagnosis, treatment and prognosis, and the right to refuse treatment for the patient to the extent permitted by law.
1. Providing Information. The responsibility to provide, to the best of his/her knowledge, accurate and complete information about past illness, hospitalizations, medications, and other matters relating to his/her health. A patient has the responsibility to let his/her primary health care provider know whether he/she understands the treatment and what is expected of him/her.
2. Respect and Consideration. The responsibility for being considerate of the rights of other patients and health care personnel and for assisting in the control of noise, smoking, and the number of visitors. The patient is responsible for being respectful of the property of other persons and of the facility.
3. Compliance with Medical Care. The responsibility for complying with the medical and nursing treatment plan, including follow-up care, recommended by health care providers. This includes keeping appointments on time and notifying the facility when appointments cannot be kept.
4. Medical Records. The responsibility for ensuring that medical records are promptly returned to the medical facility for appropriate filing and maintenance when records are transported by the patients for the purpose of medical appointments or consultation, etc. All medical records documenting care provided by any MTF are the property of the U.S. Government.
5. MTF Rules and Regulations. Patients must follow general medical facility rules and policies affecting patient and visitor conduct.
6. Reporting of Patient Complaints. The responsibility for helping the MTF Commander provide the best possible care to all beneficiaries. Patient’s recommendations, questions, or complaints should be reported to the Patient Contact Representative.
7. Pediatric Considerations. Parents/legal guardians have the same responsibility to provide medical information concerning the patient’s illness, to be respectful and considerate of other patients and health care personnel, and to assist in reinforcing compliance by children with the treatment plan recommended by health care personnel. Parents/legal guardians and children are expected to abide by MTF rules and regulations, and to promptly bring concerns or observations about changes in the patient’s condition to the attention of medical or nursing staff. Parents/legal guardians are expected to visit their children on a regular basis to provide emotional support.