What is an Ombudsman?
The Ombudsman is a volunteer, chosen by the Commanding Officer, on call 24 hours a day, 7 days a week. An Ombudsman is the spouse of an active duty or selected reserve member assigned to the command who serves as the official liaison between the command and its families. The Ombudsman assists the CO in maintaining the morale and welfare of the command's active duty service members and its families.
What an Ombudsman does?
The Ombudsman acts as an advocate for families and single Sailors. They help disseminate accurate information regarding command policies, services available, and deployments. They are a confidential point of contact for families and single Sailors and refer them to the appropriate agencies for questions, concerns, help, or intervention in accordance with OPNAVINST 1750.1F.
What an Ombudsman is not?
The Ombudsman is not a trained counselor or social worker, but can assist service members and their families finding ways to solve problems or get assistance.
The Ombudsman Creed: I Am an Ombudsman
I am an Ombudsman
I am not a crutch,
But I can support you
I am not a counselor
But I know one
I am not a taxi driver
But I can steer you in the right direction
I am not a rescuer
But I can help save lives
I am not a babysitter
But I can refer you to a caregiver
I am not a gossiper
But I am a great listener
I am not an enabler
But I can provide tools to empower you
I am not a master of anything
But I know many experts who understand your needs
I am not a Recreation or Health Specialist
But I am concerned about your Morale, Welfare, and Health
I am not a busybody as I've been called
But I am an Official Command Representative
I am a Navy Family Ombudsman
And I am of service to You
The Navy Family
"YOU'VE GOT QUESTIONS...WE’VE ANSWERS!"