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The Medical Records Department maintains a “Closed Medical Records System” and provides the following services to enrolled beneficiaries:
v Perform Mini Registration within CHCS/ AHLTA for all new check-in personnel v Automatic delivery of health records for scheduled in house appointments v Release of pertinent medical history for civilian referrals
Any family member over the age of 14 must provide consent for non-medical staff to access health information. Disclosure form can be obtained at the medical records section.
For additional information contact the Medical Records Department at 425.304.4064.
Exceptional Family Member Program
The Exceptional Family Member Program (EFMP) is a mandatory enrollment program for families that have a member that has special needs and qualifies as an Exceptional Family Member. The EFMP works with military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, and medical services. EFMP goals are to:
v Coordinate overseas screenings to confirm availability of medical and educational support at overseas locations v Identify those who require assignment within major medical areas v Identify those who are eligible for homesteading
For additional information contact EFMP coordinator at 425.304.4070.
Health Benefits Advisor
The Health Benefits Advisor provides information and assistance on TRICARE and civilian health care programs and policies. Health Benefits Advisor advises patients regarding their options for care and assists customers on program entitlements, requirements and claim processing. Contact the Health Benefits Advisor at 360.475.4651.
Commonly Used Phone #
After Hours Provider Access 425-304-4060Case Management 425-304-4068Dental Clinic 425-304-4092EFMP Coordinator 425-304-4070Family Medicine 425-304-4162/4142Health Education 425-304-4122Health Benefits Advisor 360-475-4651Health Promotion 425-304-4037Immunizations 425-304-4071Laboratory 425-304-4174Medical Records 425-304-4064Occupational Health 425-304-4083Optometry 425-304-4063Pharmacy 425-304-4053Pharmacy Refills 800-422-1383Physical Exams 425-304-4055Physical Therapy 425-304-3936Radiology 425-304-4069
United Healthcare Military & Veterans 877-988-9378TRICARE Regional Appointment Center (TRAC) 800-404-4506