*** UPDATE: Our Urgent Care Clinic hours are changing.  Starting 27 January, the Urgent Care Clinic will transition from a 24 hour schedule to being open from 9am to 8pm seven days a week. ***

 

Note: Inpatient services on Northwest Beginnings Labor and Delivery and the Medical/Surgical Ward will still be available 24 hours a day/seven days a week.

 

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What's the difference between an urgent care clinic (UCC) and an emergency department (ED)?

Where - and what - should Naval Hospital Bremerton (NHB) patients do when needing immediate care?

NHB providers, nurses, and support staff understand that determining where to seek immediate care can be confusing. 

It is imperative that anyone with a potential threat to loss of life, limb or eye-sight go immediately to the nearest Emergency Department - or call 911 - instead of traveling to NHB's UCC.

An available resource for patients to help determine if they should use an urgent care clinic (UCC) OR an emergency department (ED) is the Nurse Advice Line (NAL). The NAL is available 24 hours a day, 7 days a week. The nurse will discuss the patient's concerns and provide recommendations for home treatment/care if applicable, and whether the issue should be addressed via an ED or UCC visit. The Nurse Advice Line's toll free number is 1-800-874-2273, and then select option one.

Conditions that require emergency medical care include:

Severe chest pain or difficulty breathing
Compound fracture (bone protrudes through skin)
Convulsions, seizures or loss of consciousness
Fever in newborn (less than three months old)
Heavy, uncontrollable bleeding
Deep knife wounds or gunshot wounds
Moderate to severe burns
Poisoning
Eye injuries or loss of vision
Anaphylaxis (allergic reactions)
Serious head, neck or back injury
Severe abdominal pain
(Signs of) Heart attack (chest pain lasting longer than two minutes)
(Signs of) Stroke (loss of vision, sudden numbness, weakness, slurred speech, or confusion)
Suicidal or homicidal feelings

Urgent medical conditions are ones that are not considered emergencies but still require care within 24 hours. Below are some examples of such conditions:

Accidents and falls (less than five feet)
Sprains and strains
Moderate back problems
Breathing difficulties (i.e. mild to moderate asthma)
Bleeding/cuts - not bleeding a lot but requiring stitches
Diagnostic services, including X-rays and laboratory tests
Eye irritation and redness
Fever or flu
Vomiting, diarrhea or dehydration
Severe sore throat or cough
Minor broken bones and fractures (i.e. fingers, toes)
Skin rashes and infections
Urinary tract infections

Patients are also encouraged to use their provider and/or Medical Home Port team to schedule appointments for common illnesses such as flu and fever; minor injuries such as sprains and strains; and regular physicals, prescription refills, vaccinations and screenings.

Important phone numbers:
TRICARE Regional Appointment Center 1-800-404-4506
NHB Pharmacy Refills (360) 475-4217

NHB Primary Care Clinics
Family Medicine Clinic (360) 475-4379
Internal Medicine Clinic (360) 475-4206
Pediatric Clinic (360) 475-4216

Branch Health Clinics
BHC Bangor (360) 315-4391
BHC Everett (425) 304-4060
BHC Puget Sound Naval Shipyard (360) 476-2508‚Äč