Referral Management
REFERRAL MANAGEMENT

Referral Management assists in providing support in arranging your specialty care needs.
 
REFERRAL GUIDANCE
  • To check the status of a provider ordered referral for specialty care, call the referral hotline 48-72  hours after the order is placed.

  • Approximately 7-10 days after your provider orders a specialty referral, you will receive a Letter of Authorization from Humana Military stating where you have been authorized for network specialty care.

  • If 10 days or more have passed since the specialty referral was ordered and you have still not received an LOA from Humana, contact the Referral Management Office directly via email or phone for assistance.

  • You may also go to https://www.humanamilitay.com/  to make a patient portal for yourself.  Click on Log In, Beneficiaries and register for an account.

REFERRAL HOTLINE
24/7 (0600-1800)
910-450-HELP OPTION 1
 
HOURS
Monday-Friday
0800-1630
 
CONTACT
 
EMAIL
LOCATION
BLDG NH-100

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Naval Medical Center Camp Lejeune | 100 Brewster Boulevard, Camp Lejeune, NC 28547 |