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Pediatrics

Hours: 

(by appointment)
  Monday-Friday:   7:00 a.m. - 6:00 p.m.
Saturday/Sundays/Holidays:
Closed
Location:
  Transition building to the left of the main hospital entrance.
Contact Us:
 

Pediatric Clinic Front Desk: (360) 257-9782 Fax: (360) 257-9662

Nurse Advice Line (NAL): 1-800-TRICARE (1-800-874-2273) Option 1
  For after-hours advice about your sick child.

Follow-up care is scheduled through the PSMAC - Puget Sound Military Appointing Center (formerly known as TRAC) at: (800) 404-4506.
  Or
On-line Appointment Booking for Primary Care Appointments:

  • Now beneficiaries can book their Primary Care acute, routine, follow-up and wellness appointments on line (this is for well baby, school physicals, etc).

  • Service will be available 24 hours a day at https://www.tricareonline.com

  • Tricare On Line (TOL)Use the internet, 24/7, to make your primary care appointments.  Go to www.tricareonline.com 
    for assistance with registration, please call (785) 239-7968

  • Users must first register themselves and their family at the website under "Register Now" and follow the instructions.

  • On-line service will provide directions, maps, contact information and NHOH clinic hours.

  • On-line service also provides information on dental and pharmacy services, creating a health journal and accessing health information and management tools.

Secure email through Relay Health:  Please register here to communicate securely with your healthcare team for non-urgent issues.  We have 3 business days to answer your relay health request, but we will do our best to give you an answer in less than 24 hours if during the work week.  Through Relay Health you can:

  • Request appointments.
  • Request routine refills.
  • Ask your provider questions.
  • Use the patient education center as a resource for information on a lot of pediatric subjects
Emergency Care:
  Call 911 if you think your child has a life threatening emergency. The closest local Emergency Rooms are WhidbeyHealth in Coupeville or Island Hospital in Anacortes.  
Scope of Care:
 

The Pediatric Clinic is an outpatient service within the Naval Hospital. We serve eligible family members ages newborn to 21 years of age who are TRICARE Prime enrollees.  We provide preventive care, care when your child is sick and manage chronic diseases such as asthma and attention deficit/hyperactivity disorder.  If your child requires specialty care, we will place a referral and work with the specialist to manage your child's overall health.  

Clinic Policies:

Arrival time:  Please arrive at the Pediatric front desk to be checked in at your appointment time.  First, a corpsman or medical assistant will check your child’s measurements, vital signs and have you complete any needed paperwork. After the check-in process is complete, you will see your provider. To help your check-in go quickly, please see if there are any forms you can print and complete from the Link list below.

Late Policy:  If you are more than 15 minutes late for your appointment, we will do our best to work you into the schedule but on-time patients will be seen first.  If needed, your appointment may be rescheduled for a later time or date.

Contagious Diseases:  Please do not bring anyone into the hospital that you suspect may have chicken pox or measles.  In those cases, if not an emergency, please contact the clinic first to either give you home care guidance or make appropriate arrangements for your child to be seen in order to limit the exposure of other patients to a possible contagious disease.

Treatment of Minors:  According to Washington State law, the Pediatric Clinic cannot evaluate and treat children less than 18 years old without consent from their parent/legal guardian or an adult with a medical power of attorney. Exceptions can be made for contraception, evaluation and treatment for sexually transmitted diseases (14 years or older), alcohol and substance abuse treatment (13 years and older) and mental health treatment (13 years and older).  For questions about this policy, please contact the clinic.

Patient Brochure.

Please use these downloadable forms to print and complete in preparation of your child's appointment **Downloadable Forms Link.**

Other Trusted Resources Include:
 

American Academy of Pediatrics 

Autism

  • Autism Speaks
  • Operation Autism:  A resource guide for Military Families
  • Autism Outreach Project: Is a State Needs Project with local resources.
  • Autism 101 and 200 Classes: Skagit Valley Hospital hosts Seattle Children's Hospital quarterly video conferences which provide information for parents and families for free.  Look for the next autism 1010 and 200 classes on the Skagit Valley Hospital website calendar.

Behavioral Health Concerns: 

  • Fleet and Family Service Center offers Family and Individual counseling for children preschool through high school age.  To make an appointment call 1-866-854-0638.
  • Find an outside mental health provider by calling United Healthcare: 1-877-988-9378, ask for Behavioral Health.  No referral needed initially from the Primary Care Manager (PCM) for many providers.  You may also search through the website United Healthcare under Beneficiaries and then "Find a Provider." 
  • FOCUS: Family Resilience Training for Military Families.  For information call: 360-257-8044 or email: whidbeyisland@focusproject.org.
  • NHOH Mental Health will see some dependents, please discuss with your PCM if a referral is appropriate.

Breastfeeding Resources

Car Seat Information:

Centers for Disease Control (CDC) - For information on influenza, vaccines, MRSA, etc.

Crying in the newborn period

Developmental and Disability concerns

  • Toddler learning Center: Provides early intervention for infants and toddlers (0-3 years) who experience delays in their development.  Email: toddler@whidbey.net North Whidbey Phone: 360-679-1039, South Whidbey Phone: 360-221-6808 ext 4420.
  • Oak Harbor School District's Child Find: Screening for developmental problems for pre-school years (ages 3-5 years old).  Qualifying students can be enrolled in a preschool offering all the services of Special Education.
  • Parent Center Hub: Resource for children with disabilities, particularly in relation to disabilities and educations support/laws.

Food Allergy Research and Education - Food allergy information.

 

Immunization Resources that are Reliable!

NHOH Facebook - "Like" the page to receive updates on your news feed.

Medical Home Port Brochure - What can Medical Home Port do for you.

Pediatric Well Visit 

  • Forms - Use any one of these forms to assist you with your well child visit.

Poison Control - For a poison control emergency in the U.S. call 1-800-222-1222 

Consumer Product Safety Commission (CPSC) - Product Recall Information

  • "Kidd Safety" geared to prevent unreasonable risk of injuries to children associated with consumer products.  
How to Transition from Pediatric to Adult Health care - Transitioning from childhood to adulthood is exciting and challenging—both as a young person and as a parent of a young person. Preparing for health care transition often receives less attention than preparing for other transitions in school, work, relationships, and independent living.
Pediatric Clinic's Online Interactive Customer Evaluation (ICE)  - Patients are invited to take our online Customer Services Survey every time you visit our facility, especially if you see a difference in the care you receive, whether positive or negative. This is the only way that we have of getting feedback from our Pediatric patients to try and make a positive and lasting impression of our facility and most importantly your healthcare treatment.

Referral Information:  Please contact United Healthcare at: 1-877-988-9378 or 1--877-842-3210 or NHOH Referrals at: (360) 257-9575 if you have not been contacted phone or letter within 10 business days regarding your consult.  You can also receive referral information by signing up at mytricare.com or uhcmilitarywest.com.

Seattle Children's Hospital

  Uniform Business Office - Questions Concerning Insurance

Women Infants and Children (WIC) - 360-257-8049 

If you would like to see information not provided here, please contact the Pediatrics Clinic and let us know.

The appearance of external hyperlinks does not constitute endorsement by the United States Department of Defense, the United States Department of the Navy, and Naval Hospital Oak Harbor of the linked web sites, or the information, products, or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare, and Recreation sites, the United States Department of Defense, the United States Department of the Navy, and Naval Hospital Oak Harbor does not exercise any editorial control over the information you may find at these locations. These links are provided consistent with the stated purpose of this Department of Defense web site.