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DENTAL POLICIES
 

Patient Safety

Children under 12 are not allowed to be left unsupervised during you’re your appointment. They must be accompanied at all times by a guardian while in the clinic waiting area.  Children under 18 must have a parent or guardian present throughout their appointment.  Drop-offs are not allowed.

Failure Policy

It is essential that we fill all of our scheduled appointments and keep failures (no-shows) to an absolute minimum in order to work efficiently.  If you cannot (for some reason) attend your appointment please call us as soon as possible to reschedule your appointment. A minimum 24 hour notice to change a scheduled appointment is required. No-shows for appointments and cancellations less than 24 hours before the scheduled appointment will be considered a failed appointment. If you fail to attend your dental appointment, besides being discourteous to the provider and staff, you are discourteous to your shipmates who might be waiting for an appointment and might fill your appointed slot.  Any medical or dental appointment is considered your assigned place of duty at that time. You will be notified by email if you fail an appointment.

Space Available Policy

Retirees and their dependents can be scheduled an appointment for the same day or next day, according to availability.  Services are limited by demand from those with a higher priority. Command sponsored civilians and their dependents can be scheduled an appointment for the same day or next day, according to availability. Services are limited by two things:

 1) Demand from those with higher priority

 2) Federal law prohibits Prosthodontic and Orthodontic care. 

US. Naval Hospital Mailing Addresses
US Mailing Address:
U.S. Naval Hospital Rota
PSC 819 Box 18
FPO, AE 09645-0018
DSN: 314-727-3305
Spanish Mailing Address:
Hospital Americano
Base Naval de Rota
ATTN: Department or recipient
Apartado de Correos 33
Rota, Cádiz 11530
Spain
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