NFBC Iwakuni

 

 Naval Family Branch Clinic Iwakuni, Japan

 
BMC Iwakuni
FREQUENTLY ASKED QUESTIONS:
BRANCH HEALTH CLINICRANCH HEALTH CLINIC IWAKUNI MOTHER AND INFANT CARE CENTER REOPENING
& URGENT CARE CLINIC CHANGES
 
When will the Branch Health Clinic (BHC) Iwakuni Mother and Infant Care Center (MICC) reopen?
We are pleased to announce that the MICC is scheduled to reopen Jan. 11, 2021. Expectant mothers will soon be able to safely deliver their little bundles of joy in our state-of-the art facility.
Why was the MICC closed to begin with?
In August 2018, we found residue on sterilized surgical instruments and inside one of our sterilizers. Because the sterilizers are supplied from the building’s water system, we took several water samples from throughout the clinic to assess the water quality. We found there was not enough chlorine in the water samples and, out of the 21 samples, two had contaminates. The entire clinic, including the MICC, was temporarily closed so that we could take aggressive measures to correct the water quality.
Once the water quality had been corrected, we were able to resume the majority of services but the MICC remained closed while repairs were made to the building’s plumbing and electrical system to ensure our sterilizers worked properly—having sterilized surgical instruments available is essential for providing safe labor and delivery services and we are committed to patient safety first and foremost.
Is it safe to reopen the MICC?
Absolutely. Not only have we completed renovations, we have a dedicated and skilled team of medical professionals who are honored to serve you and provide safe, accessible, quality care to you and your family.
We have worked in partnership with our regional command, MCAS Iwakuni, Navy and Marine Corps Public Health Center, and the U.S. Army Corps of Engineers to renovate the clinic’s water system, which has been tested and meets water quality standards. Additionally, our staff has been working with subject matter experts in patient safety, water quality, and facilities management to ensure all patient care and safety, and staff training requirements for reopening this clinic have been reviewed and met.
 
What changes are being made to the Urgent Care Clinic (UCC)?
We are shifting the services currently being provided by the UCC to our primary care clinic that will be offering extended hours, starting Nov. 16, to meet urgent care needs. We will still be providing the same high quality care you’ve always received and patients will be able to schedule acute care appointments Monday-Friday, 7:30 am-7 pm, and Saturdays, 8 am-4 pm.
We understand that having an urgent care clinic available 24/7 on a walk-in basis was convenient for many patients. What you may not know is that this service was only made possible because, while the MICC was closed for renovations, we were able to reassign the MICC’s staff to support the UCC. To reopen the MICC, we need to move our staff back so that we have doctors, nurses, and corpsmen ready and available to care for our expectant mothers and help them safely deliver their babies.
Additionally, the TRICARE Nurse Advice Line will continue to be available for consultation 24/7.
We will ensure that all of the medical needs—urgent or routine—of our patients continue to be met in a timely manner and in a safe, quality environment. 
Our ability to transfer patients with medical emergencies to local host nation hospitals is not changing. The safety and care of our patients is our top priority.  Should any of our patients require emergency medical care, the team at BHC Iwakuni is always ready to ensure they receive the care they need in a timely manner.
The TRICARE Nurse Advice Line will continue to be available for consultation 24/7. You can reach a nurse by calling the following numbers:
·         DSN – 94-888-901-7144 or 888-901-7144
·         Mobile Phone – 0066-33-821820 0r 0120-996-985

Corona virus Information

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 Our Services

 

Outpatient Medical Services

  • Primary Care
  • Urgent Care
  • FlightMedicine
  • Ambulance Service
  • Optometry
  • Occupational Health
  • Mental Health
  • Audiology

Quarterly Visiting Specialty Clinics

  • Orthopedics
  • Urology
  • Neurology
  • OB/GYN
  • ENT
  • Ophthalmology

Additional Services

  • Laboratory
  • Pharmacy
  • Physical Therapy
  • Occupational Therapy
  • Hearing Conservation
  • Industrial Hygiene
  • Environmental Health
  • Preventive Medicine
  • Community Health
  • Mammo Van (Quarterly)

Early Developmental Intervention Services (EDIS)

  • Child Psychology
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy

Emergency Care

Clinic personnel respond to medical emergencies on base, but it is not an emergency room. The clinic relies on local Japanese facilities or the Naval Hospitial for most emergency care and will transport patients to them immediately when needed.

Patient Services

  • Primary Care Manager (PCM) for all Active Duty and dependents. Open Monday - Friday by appointment only.
  • Available for walk-in acute cases, 24-hours, 7 days a week.
  • Provides hearing tests and evaluations, hearing aides, and many other services to all members of the community, including children.
  • Available for flight physicals, eye exams, and other exams.
  • Provides specialty services to children from birth to age twenty one. Developmental screenings available upon request.
  • Offers a variety of classes and counseling on health-related topics.
  • Provides eye exams, corrective lens and other optometric services; it is staffed by a full-time optometrist.
  • Prescription refills available by phone (243-4689) or by registering online.
  • Provides an extensive range of physical therapy treatment. Appointment by Referral Only; please contact your PCM.
  • Available for a wide variety of functions on a appointment basis.

Health Promotions

We offer individual, group or family COUNSELING on the following topics:

  • Tobacco cessation
  • Healthy weight loss
  • Healthy weight gain
  • Cholesterol optimization
  • High blood pressure reduction
  • Diabetes care and prevention
  • Nutrition in pregnancy

Nicotine Replacement Therapy available without a class. See Health Promotions or your Primary Caregiver

If your Organization is interested in a having a presentation on wellness related issues, please call us at 253-3266.

 

 Officer In Charge

 
CAPT Tricia VanWagner
PSC 561 Box 1877
FPO AP 96310
 

 Contact Information

 

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Clinical Hours:
0800-1600 M-T, Th-F
0800-1300 W

Appointments:
DSN: 255-8000
Off-base: 0827-94-8000

Urgent Care:
DSN: 255-8100/8101/8102
Off-base: 0827-94-8100/8101/8102

Marine Center MedHome:
DSN: 255-8350
Off Base: 0827-94-8350

CVW-5 Medical:
DSN: 255-8353
Off Base: 0827-94-8353

Dental:
DSN: 255-8500
Off Base: 0827-94-8500

EDIS:
DSN: 253-4562

Optometry:
DSN: 255-8485
Off Base: 0827-94-8485

Pharmacy:
DSN: 255-8280
Off Base: 0827-94-8280

Laboratory:
DSN: 255-8111
Off Base: 0827-94-8111

Radiology:
DSN: 255-8445
Off Base: 0827-94-8445

Physical Therapy:
DSN: 255-8151
Off Base: 0827-94-8151

Audiology:
DSN: 255-8319
Off Base: 0827-94-8319

Mental Health:
DSN: 255-8331
Off Base: 0827-94-8331

Tricare:
DSN: 255-8307
Off Base: 0827-94-8307

Mailing Address:
PSC 561 Box 1877
FPO AP 96310