Emergency/Urgent Care

If You Have an Emergency - Call 911 or go to the nearest emergency room immediately You do not need a referral for emergency care.

What's Considered an Emergency?

TRICARE defines an emergency as a medical, maternity, or psychiatric condition that would lead a "prudent lay person" (someone with average knowledge of health and medicine) to believe that a serious medical condition exists, or that the absence of immediate medical attention would result in a threat to life, limb, or eyesight, or when the person has painful symptoms requiring immediate attention to relieve suffering. This includes situations where a person is in severe pain or is at immediate risk to self or others.

 

Urgent Care - What, When, Where, and How - Receiving Services at an Urgent Care Facility

What is "urgent care?" Urgent care services are medically necessary services which are required for illness or injury that would not result in further disability or death if not treated immediately, but require professional attention and have the potential to develop such a threat if treatment is delayed longer than 24 hours.

During Naval Health Clinic Patuxent River  hours, call the Pax River clinic (301-342-1506) to speak to a nurse who will evaluate your symptoms. If same-day care is needed, you will be offered an acute appointment at the clinic; if no appointment is available, a referral may be entered authorizing a visit to a local urgent care center.

After normal clinic hours and on weekends, patients requiring medical care are authorized to seek urgent care in the civilian network after consulting with the Naval Health Clinic on-call provider. First call the clinic information desk at 301-342-1506; the answering service will contact the medical provider on duty and you should receive a phone call from the medical provider within 20 -30 minutes.

If you obtain urgent care before getting an approval, please call the Pax River clinic on the next business day, if possible, by calling (301)342-1506 to request a referral for your urgent care visit. Failure to obtain a referral from your PCM within three business days will cause your care to be covered under the point of service (POS) option and you will be charged.

If you require urgent care while traveling, you must coordinate the care with your PCM and/or the TRICARE North Region contractor (HealthNet) before receiving care. If you cannot reach your PCM, call 1-877-TRICARE to notify them of your need for urgent care. Carry a TRICARE pocket card or the Traveling with Prime (click here) info sheet with with you when traveling for quick access to important phone numbers.

 

TRICARE Affiliated Urgent Care Centers Located in Southern Maryland

Dunkirk Urgent Care 410-286-7911
10845 Towne Center Road, Suite 108
Dunkirk, MD
M-F 6 PM to 10 PM, S-S 12 PM to 10 PM

Solomons Urgent Care Center 410-394-2800
14090 Solomons Island Road
Solomons, MD
M-F 6 PM to 10 PM, S-S 12 PM to 10 PM

St. Mary's Express Care 301-290-5910
37767 Market Drive
Charlotte Hall, MD
M-F 4 PM to 10 PM, S-S 10 AM to 8 PM

Breton Medical Center Urgent Care 301-737-0500
J. Patrick Jarboe Medical Center Bldg (behind the CVS)
22590 Shady Court
California, MD
M-F 8 AM to 8 PM, S-S 9 AM to 5 PM