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Bureau of Medicine and Surgery Privacy Program

 

The Bureau of Medicine and Surgery (BUMED) Privacy Office is responsible for the safeguarding of personally identifiable information (PII) and protected health information (PHI) by administering compliance programs that support federal privacy & security laws, Department of Navy (DON) and Department of Defense (DoD) regulations by balancing the need for collection, maintenance, use, and dissemination of PII/PHI for military readiness programs with the rights of Military Health System (MHS) beneficiaries, human research subjects, and the DON employees. 

 



 

 

PRIVACY OFFICE GUIDANCE

HOW TO FILE A PRIVACY COMPLAINT

 

Privacy complaints (e.g. HIPAA and Privacy Act) may be filed at any level of the BUMED Organization to include the BUMED Privacy Program Office (Echelon II), Navy Medicine Regional Commands (e.g. Naval Medical Forces Atlantic (NMFA), Naval Medical Forces Pacific (NMFP) and Naval Medical Forces Support Command (NMFSC) or the Privacy Office where the alleged violation occurred).  In addition, individuals have a right to file Privacy Act complaint with the Senior Component Official for Privacy (e.g. Department of Navy Chief Information Officer) or if HIPAA related, to file a complaint with the Health and Human Services (HHS) Office of Civil Rights (OCR) and the DHA Privacy and Civil Liberties Office.  Complaints to the BUMED Privacy Office may be submitted via email or mail and must include the following:

  • Be made in writing and include the name, address, and other contact information of the individual filing the complaint (indicate if home or work address);

  • Provide phone number(s) (indicate if this is a cell, work or home number and if a voicemail is permitted at this number);

  • Email address and preferred method of contact to include contact information for any other person(s) representing the complainant;

  • Identify the organization or command where the alleged privacy violation occurred;  

  • Describe the alleged violation in detail (Date; location; whether ongoing; information about the person, program, policy or procedure related to the complaint);

  • Inform the Privacy Office where filed if a complaint was reported to any other authority and what action, if any, was taken;

  • File within 180 days of discovery of the violation if a HIPAA complaint;

  • Your signature (written or electronic) and date.

 

 

 

HOW TO FILE A PRIVACY REQUEST

Privacy Act requests may be filed with the System Manager of the Records, local Privacy Office where the records are maintained, BUMED Privacy Office, or OPNAV/DNS-36.     

 

Mail: BUMED Privacy Program Office

BUMED Detachment Jacksonville - Attn: Brian K. Martin, Code M331

H2005 Knight Lane, PO. Box 140

NAS Jacksonville, FL 32212-0140

Last Modified:
4/29/2020 9:47 AM
 

 Contact

 


Phone: (904) 542-3559

Email: usn.jacksonville.bumedfchva.list.bumed-det-jax-privacy@mail.mil (Program Office)

Email: usn.ncr.bumedfchva.list.bumed-pii-rpt@mail.mil (breach report/complaints)

 

Contact OPNAV/DNS 36 for a listing of other Department of Navy Privacy Office Contacts:

Department of the Navy - Office of the Chief of Naval Operations

FOIA/Privacy Act Program Office/Service Center ATTN: DNS 36

2000 Navy Pentagon
Washington DC 20350-2000

Email: DONFOIA-PA@Navy.mil​

Phone: 202-685-0412