Inspector General

HOTLINE NMFSC IG

To report Fraud, Waste, Mismanagement, Military Whistleblower Complaints and Improper Mental Health Referrals.

Have an Issue or Complaint? Read this first.

Your command should be your first point of contact if you are considering filing a complaint. You will save time by submitting your complaint to the lowest level in the chain of command. If you are unable to resolve your issue using your chain of command, you may consider contacting your local IG. The IG will review your complaint to determine whether the issue is a matter for the IG. The IG will acknowledge receipt of your complaint and tell you an investigation will be conducted or explain why your issue is not appropriate for investigation. If you submit your complaint to DoD IG or the Naval Inspector General, your complaint is forwarded to the local IG for investigation. You will save time by submitting your complaint directly to the local IG. For Naval Medical Forces Support Command (NMFSC) and its Area of Responsibility (AOR), NMFSC IG is the local IG and handles all Hotline complaints for the NMFSC AOR.

Ready to report?
Follow the 4 Step Process

Step 1: Determine the best method to address your complaint

First, attempt to resolve your complaint using the chain of command and other local resources, including legal staff, union representative, chaplain, human resource personnel, equal opportunity advisor, your immediate supervisor, or the Commander. Review the Common Complaints (A-Z) on the Navy Inspector General website to determine whether an established process or grievance procedure is available to address your issue. Matters appropriate for a Hotline complaint include:

Abuse of Authority	Intern/Resident duty hour violations	BAH misuse
Bribes, kickbacks and accepting gratuities	Any violation of law or ethical standard	Conflicts of interest
Third Party Collection (TPC) compliance issues	Fraud	Improper fund raising or gifts
Mismanagement, misuse/abuse of government property	Misuse of government purchase/travel card	Misuse of official time (time and attendance)
Travel fraud (TAD/TDY)	HIPAA Compliance	Reprisal (Military Whistleblower Protection)
Waste of resources	Ethical Violations	Threats
Safety / Public Health (Substantial/Specific)	Gifts (Improper)	Personnel management - Mil / Civ

Step 2: Review Answers to Frequently Asked Questions

Who may use the Hotline? Anyone can file a hotline complaint.
What issues should you report to the hotline? You should report any matter in Step 1 which includes those listed on the Navy IG website.
Is there a time limit to file a complaint? You should submit your complaint within 90 days of the date the alleged wrongdoing occurred.
How do you submit a hotline complaint? Submit complaints in person, by calling the hotline #'s, in writing, by fax, by email, or by using the online complaint form.
Can I remain anonymous or request confidentiality? You may remain anonymous, but we will not be able to contact you for more information. You may request confidentiality. NMFSC's IG will make every effort to prevent disclosures of your identity but cannot guarantee confidentiality.

Step 3: Gather the information and provide to the Command IG (the more detailed information you provide, the better we can assist you).

Who? Service member's/employee's full name, rank/grade and duty station.
What? Specific wrongdoing and why you believe the activity was misconduct to include the rule, regulation or law you think they violated.
Where? Location where the wrongdoing occurred.
When? Specific dates and times.
How much? Estimated dollar loss.
Why and How? Describe why and how you believe the individual perpetrated the offense.
What have you done to try to resolve the issue?
What do you want the IG staff to do?

Step 4: Contact an IG office for assistance or download and file using the Hotline Complaint Form.

NMFSC IG
Attn: Command Inspector General (N00IG)
4075 Dickman Road, Bldg 1001, Suite 124
Fort Sam Houston, TX 78234

Hotline: (210) 808-9999
E-mail: usn.jbsa.nmfscftsamhouston.mbx.nmfsc-ig-hotline@health.mil

OFFICE OF THE MEDICAL INSPECTOR GENERAL (M00IG)
Attn: Investigator
4650 Taylor Road, Suite-3A
Bethesda, MD 20889-5638

Hotline: (800) 637-6175
DSN: 295-9019
E-Mail: usn.ncr.bumedfchva.mbx.medighotline-bumed@health.mil
Web: https://www.med.navy.mil/Medical-Inspector-General/

NAVY IG: ATTN NAVY HOTLINE
1254 Ninth Street, S.E. B 172
Washington Navy Yard, DC 20374-5006

Toll Free: 800-522-3451
DSN: 288-6743
Fax: (202) 433-2613
E-Mail: navighotlines@navy.mil
Web: https://www.secnav.navy.mil/ig/

DOD IG
DOD Hotline, The Pentagon
Washington, DC 20301-1900

Toll Free: 800-424-9098
Comm: (202) 693-5080
DSN: 233-5080
Fax: (703) 604-8567
E-Mail: hotline@dodig.osd.mil
Web: http://www.dodig.mil/hotline

Bureau of Medicine and Surgery
7700 Arlington Blvd. Ste. 5113 Falls Church, VA 22042-5113
This is an official U.S. Navy website
This is a Department of Defense (DoD) Internet computer system.

General Navy Medical Inquiries (to Bureau of Medicine and Surgery): usn.ncr.bumedfchva.mbx.bumed-general-inquiries@health.mil