Naval Ophthalmic Readiness Activity Yorktown

(NORA Yorktown)

Welcome

*ANNOUNCEMENTS*

January 1, 2026:
1. FRAME OF CHOICE - Lens power restrictions remain in place for the COVERT and THUNDER Frames. Prescription restricted to less than +3.00 D/-3.00D Sphere for proper lens fit.

2. Due to ongoing supply and funding constraints, NORA is unable to fulfill anti-reflective (AR) coating requests until further notice. All orders with AR coating requested will still be made but will not have the coating.

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Ordering Frame of Choice (FOC) to Outfit Fitting Kits:
MEMO
LIST

General Information
For information on specific issues or orders, please call or email NORA’s Customer Service Division.
Voice mail messaging and emails will be continuously monitored and be a much more proficient process to receive needed and timely responses.

Phone: (757) 887-7611
Email: usn.nora.customerservice@health.mil

**Hours of Operation**
Weekday	Schedule
Monday	0630-1630 EST
Tuesday	0630-1630 EST
Wednesday	0630-1630 EST
Thursday	0630-1630 EST
Friday	0630-1630 EST

Hours of operation may vary due to holiday schedule.

We thank you for the continued support during this unprecedented and challenging time for our nation and appreciate your generous understanding.

Bureau of Medicine and Surgery
7700 Arlington Blvd. Ste. 5113 Falls Church, VA 22042-5113
This is an official U.S. Navy website
This is a Department of Defense (DoD) Internet computer system.

General Navy Medical Inquiries (to Bureau of Medicine and Surgery): usn.ncr.bumedfchva.list.bumed---pao@health.mil

Northern Command: Dial 988 then Press 1
Pacific Command: Call +1 844-702-5493 (off base) or DSN 988 (on base)
European Command: Call +1 844-702-5495 (off base) or DSN 988 (on base)
Central Command: Call +1 855-422-7719 (off base) or DSN 988 (on base)
African Command: Call +1 888-482-6054 (off base) or DSN 988 (on base)
Southern Command: Call +1 866-989-9599 (off base) or DSN 988 (on base)