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M3/5 Future Plans facilitates, directs, oversees, and  coordinates all activities associated with High Reliability.

Internal Roles and Functions:
  • Serves as principal advisor to Commander, NMFA for high reliability, quality, patient  safety, risk management, Infection Control, Joint Commission, Global Health Engagement, and Navy and DHA clinical communities
  • Provides training, consultation, and assistance for internal process improvement projects as  well as project management support and oversight
External Roles and Functions:
  • Oversees High Reliability Organization implementation through  out the Region, and support of military treatment facility Chief  Medical Officers and Chief Dental Officers
  • Supports high reliability programs at MTFs, DTFs, and the  operational forces
  • Assists in developing and managing process improvement  projects throughout the Area of Responsibility
  • Provides The Joint Commission Fellow support regarding  accreditation
  • Provides support and coaching for Root Cause Analysis, Patient  Safety Reports, Failure Modes and Effects Analysis
  • Oversees Quality Assurance investigations
  • Will stand up and manage the Echelon III Global Health  Engagement program
  • Works closely with both DHA and Navy Clinical Communities
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