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M3/5 Future Plans facilitates, directs, oversees, and  coordinates all activities associated with high reliability.

Internal Roles and Functions:
  • Serves as principal advisor to commander, NMFL for high reliability, quality, patient  safety, risk management, infection control, joint commission, global health engagement, and Navy and DHA clinical communities
  • Provides training, consultation, and assistance for internal process improvement projects as well as project management support and oversight
External Roles and Functions:
  • Oversees high reliability organization implementation throughout the region, and support of military treatment facility chief medical officers and chief dental officers
  • Supports high reliability programs at MTFs, DTFs, and the operational forces
  • Assists in developing and managing process improvement  projects throughout the area of responsibility
  • Provides the Joint Commission Fellow support regarding  accreditation
  • Provides support and coaching for root cause analysis, patient safety reports, failure modes and effects analysis
  • Oversees quality assurance investigations
  • Will stand up and manage the Echelon III Global Health Engagement program
  • Works closely with both DHA and Navy clinical communities

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