Risk Communication

RISK COMMUNICATION

Purpose

NMCPHC is the recognized center of excellence for risk communication, providing worldwide risk communication support for over 20 years. We are uniquely staffed by risk communicators with backgrounds in chemistry, biology, industrial hygiene, public health and engineering who work side-by-side with other health professionals. Our site- and topic-specific experience ensures that timely, cost-effective risk communication support services are provided to our Navy/Marine Corps environmental, health and safety customers around the globe.  On request, assist health professionals with queries from patients regarding exposures to chemicals.

Key Services 

• Risk communication training tailored to specific Navy/Marine Corps projects and project teams;
• Two-day Public Health Emergency Risk Communication Workshop, one-day media workshop, and executive briefings for BUMED activities.
• Stakeholder identification, including stakeholder surveys, interviews and engagement strategies;
• Development of anticipated questions and top-level key messages/supporting facts;
• Development/review of project fact sheets, press releases, correspondence, posters and websites;
• Preparation for high visibility public meetings (including planning and executing mock public meetings);
• Identification and evaluation of appropriate communication channels;
• Risk Communication and/or Community Involvement Plans;
• Overall fast-track planning for execution and evaluation of selected risk communication strategies for mission-essential projects.

Risk Communication Primer

• Risk Communication Primer (5.11 MB)
• Appendix A - Navy Risk Communication Training Resources (183 KB)
• Appendix B - Cultural Considerations in Risk Communication (394 KB)
• Appendix C - The Three Arenas of Risk Communication.pdf (173 KB)
• Appendix D - Examples of Communication Channels (1.31 MB)
• Appendix E - A Guide to Writing an Effective Executive Summary (6.49 MB)
• Appendix F - Department of the Navy Public Affairs Policy and Regulations SECNAVINST 5720.44C, with Change 1 of 14 Oct 2014 (4.70 MB)
• Appendix G - NMCPHC Guide to Public Meetings (4.06 MB)
• Appendix H - Templates for Responding to Difficult Questions (839 KB)
• Appendix I - Perception of Risk (186 KB)
• Appendix J - Communicating with Stakeholders about the Risk Assessment Process and Results (3.64 MB)
• Appendix K - 103 Most Frequently Asked Questions at Environmental Cleanup and Hazardous Waste Sites (192 KB)
• Appendix L - Examples of Bridging Statements (184 KB)
• Appendix M - Additional Risk Communication References (166 KB)

• ^New12 Generic Categories of Questions and Statements(Quick Reference)
• NMCPHC Risk Communication Primer Overview (564 KB)
• NMCPHC Exposure Pathways Fact Sheet
• Identifying Stakeholders Fact Sheet
• Building Bridges Handout revised V2
• Public Availability Session Overview
• Everyday Words for Public Health Communication May 2016

APPS

• Risk Communication APP
• Risk Communication Flash Card APP

Posters

Posters of Common Chemicals at Navy/Marine Corps Installation Restoration Sites

• Arsenic (213.30 KB)
• Asbestos (346.82 KB)
• Benzene (244.60 KB)
• Dioxin (166.88 KB)
• Methyl Tertiary Butyl Ether (MTBE) (151.22 KB)
• Polychlorinated Biphenyls (PCBs) (149.81 KB)
• Perchloroethylene (61.68 KB)
• Tetrachloroethene (327.82 KB)
• Trichloroethylene (105.55 KB)

Posters of Common Installation Restoration Concepts

• Dense Non-Aqueous Phase Liquids (DNAPLs) (133.29 KB)
• Depleted Uranium (159.03 KB)
• Exposure Pathways (192.13 KB)
• Groundwater (216.82 KB)
• Installation Restoration (267.86 KB)
• Radon (203.07 KB)
• Restoration Advisory Board (108.42 KB)
• Risk Assessment (162.18 KB)
• The Agency for Toxic Substances and Disease Registry (137.60 KB)

Videos

• Exposure Pathways Slideshow (8.22 MB)
• Understanding Bioaccumulation: A Guide to general concepts and principals (21.6 MB)
• Understanding Vapor Intrusion: A Guide to Key Concepts and Principles (11.8 MB)
• Understanding Vapor Intrusion: A Step-by-Step Guide to the Site Investigation Process (16.8 MB)

Training

• Health Risk Communication Workshop 
• Health Risk Communication Workshop [CAC-enabled]
• Training Flyer
• Town Hall Meeting Overview
• Public Availability Session Overview

Other Downloads

• Risk Communication Information Card
• Risk Communication Flash Cards
• Final Report Vol. III - Naples Public Health Evaluation
• Risk Communication Case Study - Naples Public Health Evaluation
• Risk Communication Product Catalog Overview
• Risk Communication Product Catalog 2018